Top 5-Star Hotels in Petaling

The place is clean and full of amenities, including mini theatre, karaoke. The room is clean and comfortable. If you going to Sun Med, this is a very convenient place to stay.

The hotel is in a great spot, just a short walk from the MRT at Bandar Utama and 1 Utama via covered walkways. The room is clean and has a makeup mirror with a light, which is a nice touch. The staff were also very friendly. Overall, it was a great stay.

It was a great stay for my family, the room was clean, firm bed, nice breakfast buffet spread but refill was slow. Booked 3 rooms, check in took a bit long while waiting the room to be ready, but the front desk staff went extra mile to make sure all the rooms were ready. Check out was smooth. All the staff were accommodating & welcoming us. The pool is huge n great. Will recommend to other & come again.

The room is very clean, the transportation is convenient, and the service is warm!

Disappointing Experience at Mardhiyyah Hotel I recently stayed at Mardhiyyah Hotel Shah Alam, and unfortunately, I was left quite disappointed with my experience. Upon checking in, I found a tin of Coke left on the table in my room. When I called housekeeping, they simply came and took it away without even apologizing or offering to change the room. Having worked in hospitality myself, I know this is not acceptable service. Additionally, our room did not include breakfast, so we paid RM50 per person. However, the breakfast service was subpar. Despite there not being many guests at the time, it took more than half an hour to refill the nasi lemak, and other food items weren’t topped up at all. I felt like I was paying RM50 for very little in return. When I approached a waitress (middle-aged, free hair, wearing glasses) to inquire about the delays, she completely ignored me. After I mentioned that I had paid RM50, she continued to disregard me and instead talked to the other waitstaff, who all stared at me. It was a truly frustrating and unprofessional experience. I believe the general manager of Mardhiyyah Hotel needs to review staff training, especially in customer service, and ensure that food replenishment is timely. This experience was not up to the standard I expected, and I hope the management addresses these issues. Here are some pictures of the Coke in the room and the empty trays during breakfast.

Room was spacious,food was tasty.Towel was not prepared in the room.I had to call the housekeeping to send the towel.Valet parking was BAD.The staff parked my car and he didn’t closed the window at driver’s side and didn’t pull the handbrake ! Careless staff and yet managed to smile when I confronted him

Very comfortable and clean room with soft mattress and pillows. Actually I booked a Deluxe room but when it was time to check in, the room was not ready yet and the hotel upgraded a Junior Suite room to me. Overall, the hotel is very comfortable but the cleanliness of the bathroom should be improved.

Stayed overnight for business purpose. Location is good and I like that it’s relatively quiet. Check in was easy, fast and pleasant. However, shortly after I had to go to my car and it was raining. There were staffs outside the hotel entrance that just stood there without asking whether I need umbrella or not. Sure the car is a short distance away but it’s always nice to ask rather than just standing and watching a guest being drenched by the rain. Room was good and clean, some of the electrical outlets were a bit misaligned. There was a perpetual smell like damp cloth thruout the hallway, but none in the room. The blackout curtain is fantastic tho. Breakfast; not too many option but they were tasty; except the beef cold cut it just doesn’t look fresh. And the seating arrangement was a bit cramped as well. Other than that I actually enjoyed the food. Check out was again, a breeze.

I was grateful to the management and staff of this hotel because when they cannot give me the 2 twin bed room that I booked, the hotel upgraded us to a suite room with complementary breakfast. That made my stay in the hotel more memorable and comfortable. The breakfast buffet has a wide range of choices, unfortunately, I dont have time to try everything because of early commitment.

We got a free upgrade.to a wellness suite that came with its own mini gym in room. Room was very big and clean with a great view. Breakfast can get really crowded though. Need to be there before 8.45am to avoid queuing to enter the restaurant