Hotels near Bordeaux Montaigne University, Pessac

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Bien placé à la sortie de Bordeaux, c'est un hôtel propre, literie très correct et chambres bien insonorisées, l'accueil est courtois et pro, petit déjeuné assez riche, mais les viennoiseries sont trop peu cuites à mon goût. Il y a un parking sécurisé et gratuit pour les résidents de l'hôtel et des restaurants accessibles à pied en 1 min !

We stayed here for 3 nights as a base to visit Bordeaux. From the outside the hotel does not look like much and google maps took us through a questionable part of town to get here. Less central than the centre would imply this hotel is about 15-minute walk from the main part of Bordeaux however it is very close to the tram and a shopping centre/mall. The room was comfortable and a typical size room for novotel. The hotel internally looks recently renovated and have a reusable water bottle system in place however its only 1 per room and there was 2 of us.

Excellent bed and very hot swimming pool and innocent cleanliness. Perfect home and breakfast buffet very very good, generous and of high quality. Parking is very large and the quiet is perfect.

We arrived at the Novotel gare saint jean, Bordeaux with realistic expectation of a four stars hotel experience. Comfortable room with excellent costumer service. We were unfortunately in for a surprise. We were greeted by an intense smell of sewer in the room. A very small toilet where we could barely sit with what looked like an old western saloon door. Toilet brush missing: After informing the reception, the stuff brought us a dirty toilet brush at the reception and hand it to us to carry back to our room. Room cleaning: We were presented with the option to pick the room cleaning days at our arrival. We picked every other day and for some reason the intermittence was totally misunderstood. The room was not cleaned when agreed. Once again we went to report to the reception. We were promised that someone was at least going to empty our trash can, bring a clean set of fresh towels and two vouchers for free drinks at the hotel bar because the cleaning time was far gone which we accepted. Unfortunately stuff never showed up to pick the trash nor with the set of fresh towels or vouchers that evening. Bath drainage malfunctioning: Clearly not functioning properly. Water filling the tiny shower floor which is about 0.80 inc or 2 cm and if not shut immediately to wait for the slow drainage to actually happen, the water will spill over. Beside that, the shower head covered with limestone etc… At the end the management gifted us a package of their body care product for the inconvenience. If hotel stars still mean anything I do not believe we had a 4 stars or even a 3 stars hotel experience.

Everything, the room, bed, bathroom. Situation was just off the main route, felt secure with passcode gates. Welcome was good and share of info was good. The garden was lovely, very spacious, with two gite units at the bottom. Breakfast was tasty, served in a glass conservatory. Back on the road at 8:30 after breakfast.

Even though beddings pillows duvet bedsheets are comfy and clean there is no AC on the bedroom, no vent, no fan and in Bordeaux at 36 degrees at night it’s impossible to sleep. Cleanliness is not at its best either in private bathroom. I had some rubbish inside my locker from previous guest and breakfast has no lactose free or gluten free option but oranges. Staff are nice and helpful but not too much.. at checkin the young man told me he’s not allowed to be too friendly with guest…?!? Prices are fine and the terrace comfortable.

We have stayed here before, around three years ago, and it was a tired hotel then, so even more so now does it need modernising. The good bits first: the bed was comfortable and the receptionist supplied me with two extra pillows upon request. The not so good bits: the room needs a complete overhaul. The fabric is old and grim. The floor needed a good clean. The bathroom fittings are rusted from age and, my goodness, the toilet would benefit from a gallon of bleach being thrown down it and left for a week. Gross, I think is the word. (Room 102). In these days of Covid-19 precautions, people in France are required to wear masks in hotels, restaurants etc and there were notices advising the regulation. However, the receptionist was not wearing one when we booked in. He was wearing one the following morning, but under his chin! Again, because of Covid-19 we expected the breakfast trays to be made up for as we chose our items. No, the items were still displayed on plates and baskets, for everyone to breathe over them and touch them as they made their selection. Bear in mind that many guests did not have masks on and were not prompted to wear them. Well, when the receptionist doesn't wear one, or wears it improperly, what can he say? Sadly our last stay here at a Premiere Classe (and we are fans of the chain), which is in a superb area for visiting the beautiful Bordeaux.