Top 5-Star Hotels in Perth

It's great time to stay in this hotel. Staff are kind and friendly. good location ;) Can see the firework 1/1 ;)

The Westin could be everything you’d want from a great city hotel in a brand new curated precinct with restaurants and bars, let down completely by the incompetence and complete apathy of the staff. The exception was the front desk, with quick friendly service but beyond that it was completely amateur and haphazard. The room service was spotty everyday, and on 2 days the room was not made up, every other day the room coffee cups, milk or spoons or coffee pods or sugar or milk was not replaced or towels not provided. You’d think service staff have a checklist, should be easy right!? The lobby cafe in the hotel called Haven was more like Hell, I had to dedicate a separate review for that as the service was non existent, appalling. Garum again has so much potential, alas the service is astonishingly haphazard, food not delivered, 30 minutes to bring my wine, served up after my meal. Frankly the staff have no idea, the poor manager made up for it, but he is terribly let down by his team, who don’t seem to miss an opportunity to disappoint. Wow so much potential absolutely wasted by something very fixable, if you can’t change the people then change the people! There was clearly a lack of middle management. The porters at the door were equally incompetent or inexperienced, I fumbled my way through the two large entrance doors, and after I made my way through, there was a feeble attempt by one if the porters that lifted his head up from his phone to assist with my hand luggage into my car, he seemed so pleased with himself that he was my knight in shining armour, hopeless. Come on Westin, prove me wrong, really I want this fantastic hotel to succeed in my neighbourhood, I want to recommend you to my colleagues and friends but fix your rubbish service!! Until then I can’t recommend you, I have a reputation to protect something you should care about as well.

Calling all curlies! Our room came with a Dyson hairdryer and diffuser. Perfect. Room decor is very classy as are all the common areas. Truth be told I found it a little dark to see well, but that’s the price of ambiance. We had a little problem with the bed on the first night and the staff quickly fixed it the next day. Great service. Excellent Italian restaurant in the hotel - you’ll have to book, even mid-week.

Loved our one night staycay at ritz carlton. We arrived early and were able to check in early with no fuss. When I booked there were no rooms left with a king bed and river view so had to book 2 doubles but I requested it upon check in and they sorted it for us. The room was amazing, fantastic views, very spacious, clean and modern The pool area is great, we ordered lunch and cocktails that we had poolside in the sun Went back to our room and there was a bottle of bubbly in there with a note to someone else for their anniversary which was a little strange. We were there for my husbands birthday and there was no mention of that even though I made them aware so maybe they got their notes mixed up. We ate in hearth restaurant which was delicious, although service could have been quicker!! The songbird bar was lovely- will definitely return there Breakfast was amazing, so much choice. We couldn’t order items; it was buffet only which was disappointing initially but the quality of the buffet items made up for it. We were able to continue using the facilities after check out. Wish the sauna and hydro therapy pools were not gender segregated

Special occasion for our wedding anniversary and well looked after by the Hilton Parmelia staff, and it’s always nice to see long time staff and the meet new. While diamond HH, we were upgraded to a beautiful Kings parlor room for the weekend, had an amazing breakfast in our room, and we always find the executive lounge enjoyable as a relaxing place to go and the food offered is often varied. We enjoy the Samuels restaurant and bar food menu, but I do miss the Caesar salad from the pre covid days. It used to be the best. We have stayed at other Perth hotels, including the DT but the Parmelia still comes out tops for us. Thank you for making the weekend so special.

We found this hotel so opulent and beautiful. Pure class and exceptional service from the minute we pulled up for valet parking. We ate lunch in the stunning Firewater Grille. The menu choices, wine selection and service was truly first class. The meals were cooked to perfection. Hubby had a rack of lamb and I had fish of the day. We were advised our room (Junior Club Suite) was ready and were pleasantly surprised on entering at how spacious it was. The TV was much larger than we expected, the pillows on the beds were some of the best we have ever experienced and the bed itself was very comfortable. The views from our room were beautiful overlooking the Swan River over to South Perth. The night views were stunning with all the lights flickering. We had Club access which was also perfect for us. We spent almost two hours there at a window table enjoying the lovely night lights, chatting, relaxing and enjoying the very generous selection of canapes, wine and sprits. Again, the service in there was impeccable. Breakfast at the Firewater Grille provided fantastic food options, hot and cold and there was nothing more we could have wanted. The amazing service by staff continued throughout our whole stay. The Duxton Hotel staff are to be commended for their excellent service and attention to detail. I was so impressed. Do yourself a favour and treat yourself to a short or long stay in this amazing hotel. I guarantee you will be truly spoilt and made to feel special.

I stayed at Intercontinental to celebrate a birthday. The hotel provided a complimentary bottle of wine, which was very nice. The room was very small for the price paid, and considering the hotel is relatively new, it felt a little dated. We paid extra for club lounge access and wished we hadn't. It has to be one of the worse lounges I've ever visited. It was very dated and had no atmosphere, apart from feeling sterile. The food offerings were very poor. Evening canapes looked like they had been sat out for hours and were of poor quality. Breakfast was even less appetising. It was a combination of dry reheated food and cold food that had been sat out for too long, most of which was inedible. The lounge service was adequate but certainly nothing special and not five stars. On check out, I was asked how our stay had been and said it was adequate but nothing more. The checkout assistant just thanked me for staying. I responded to the hotel's generic email for feedback but received no reply, which begs the question of how much attention and consideration they give to guests' feedback. With so many hotels now available in Perth CBD, the Intercontinental needs to up its game to attract return guests.

Great staycay during the week. Large clean room. Great bed and brilliant shower. Staff friendly and attentive. Amazing restaurant downstairs. Dropped into the pub for a couple of beers. Showered then hit the restaurant. Definitely will be returning to the Melbourne.

The hotel is a renovation of the old building, and the famous team is the well-known kelly hill design team. The hotel has Chinese service staff, but the enthusiasm is not high, and the information is relatively cold and arrogant, huh, huh~ After making an appointment for afternoon tea, although the hotel decided to make a temporary decision, the hotel also considered that the hotel guests should also add it in time. In the evening, I tried a two-hat restaurant that is quite new and tastes good. In the room, the space is very high and the bathroom is large. Hotel facilities Because of the limitations involved, the pool and gym are small. Hotel breakfast is very good. The nature of the meal, the hotel has a valet parking service.

Staff all great and rooms of high standard. Shame the offer for $20 breakfast was not every day. Bad luck the day we chose it was not available. Hotel in great location and rooms clean. Stayed on 23rd floor with great views