221 Adelaide Terrace, Perth, Western Australia, 6000, AustraliaView Hotel Details
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Novotel Perth Langley Guest Reviews
4.3/5
Very Good
108 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.0
Service4.3
Cleanliness4.3
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All reviews(108)
Positive reviews(105)
Reviews with photos/video(21)
Awesome stay(41)
Great location(33)
Clean and tidy(17)
Great service(17)
Convenient location(17)
Great value for money(11)
Delicious breakfast(9)
Loved the view(7)
Negative reviews(3)
Anonymous User
Standard Room with One Queen Bed and One Double Bed
Stayed in Sep 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Overall the hotel is great! Will stay here if we’re going to Perth again!
Response from Property: Dear Guest, Thank you for staying with us. The team appreciate your feedback. We look forward to seeing you again soon on your next visit to our city and the Novotel Perth Langley. Kind regards, Novotel Perth Langley team
CBeyer16
Standard Two Double Room
Stayed in Jun 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Perfect. Great room for the three of us. Nice view and great amenities. Perfect pre-long haul flight to rest up.
Response from Property: Dear C Beyer, Thank you for staying with us. We look forward to seeing you again soon on your next visit to our city and the Novotel Perth Langley. Kind regards, Mark Hardy, Novotel Perth Langley
Gloria T
Standard Two Double Room
Stayed in May 2024
Travel with friends
1 review
3.0/5
Posted on Jun 3, 2024
Checked out two day, found out I lost my jacket in the room. Came back two days after checking out, the Asian guy with glasses at the reception wasn’t too interested to help me search for my lost jacket. I asked again one day later (3days after my check out) with an Indian guy at the reception and he found my jacket in the lost and found.
Response from Property: Dear Gloria, Thank you for staying with us. We have followed up your feedback with the team member. We look forward to seeing you again soon on your next visit to our city and the Novotel Perth Langley. Kind regards, Mark Hardy, Novotel Perth Langley
Anonymous User
Standard Queen Room
Stayed in Jul 2024
Solo travelers
7 review
4.2/5
Very Good
Posted on Jul 9, 2024
Good location and just right within the FTZ bus.
Response from Property: Dear Guest, Thank you for staying with us. We look forward to seeing you again soon on your next visit to our city and the Novotel Perth Langley. Kind regards, Mark Hardy, Novotel Perth Langley
Guest User
Standard Room with One Queen Bed and One Double Bed
Stayed in Nov 2024
Family
9 review
4.0/5
Very Good
Posted on Nov 8, 2024
A bit old but still ok. Parking is AUD38 per day. Value for money stay
Guest User
Standard King Room
Stayed in Jan 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 29, 2024
Excellent match for price and quality. Located in quite corner of CBD with many restaurants nearby.
Response from Property: Dear Guest, Wow – what great feedback! Your comments have been shared with our team. I hope we will have the opportunity to welcome you again soon. Kind regards, Mark Hardy, Novotel Perth Langley
Selina Ring
Standard Queen Room
Stayed in Jul 2024
Family
1 review
3.0/5
Posted on Jul 16, 2024
I was told I would receive my bond back. It was a pleasant stay. Bond returned an taken. No explanation. 🤔
Response from Property: Dear Selina, Thank you for staying with us. The bond takes approximately 3-4 days to appear as a credit on your credit card. We look forward to seeing you again soon on your next visit to our city and the Novotel Perth Langley. Kind regards, Mark Hardy, Novotel Perth Langley
Sepie
Standard Two Double Room
Stayed in Jul 2024
Family
3 review
4.2/5
Very Good
Posted on Jul 9, 2024
Hotel was clean but only afew power point works. Bed was ok for a short stay. Carpark was small,no good for a big car and wasn’t free even if u r a hotel guest.
Response from Property: Dear Sepie, Thank you for staying with us. The team love hearing from all our valued guests and appreciate your feedback. We look forward to seeing you again soon on your next visit to our city and the Novotel Perth Langley. Kind regards, Mark Hardy, Novotel Perth Langley
PMLDCS
Standard King Room
Stayed in Jan 2024
Travel with friends
14 review
3.7/5
Posted on Jan 10, 2024
Hotel was alright and in a good location, room was good and spacious, curtain was teared apart.
We arrived late and tired at the hotel and the Front Office Manager (Ms. Upasana) informed us that that there was a 35 AUD per day of parking fees, which we were not aware.
She was very rude and argumentative and clearly must have been tired too..
Gym was very good and with an amazing view
Response from Property: Dear Guest, Thank you for your feedback - which we have since followed up. I hope we will have the opportunity to welcome you again soon for an improved stay. Kind regards, Mark Hardy, Novotel Perth Langley
Guest User
Standard Queen Room
Stayed in Aug 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Sep 12, 2024
It was nice trip
But there is an additional fee
After checkout
Why does it happen?
Response from Property: Dear Guest, Thank you for staying with us. The team appreciate your feedback. We look forward to seeing you again soon on your next visit to our city and the Novotel Perth Langley. Kind regards, Novotel Perth Langley team
Guest User
Standard Queen Room
Stayed in Jun 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Jun 29, 2024
Very conveniently located and on site parking is a bonus. The bed is comfortable and there's a big selection of tv channels. Staff is as always super friendly and accommodating.
Unfortunately there was a bit of maintenance needed for the room, nothing major just a couple of light bulbs. The floor lamp was no longer adjustable and did no longer fill its function.
Response from Property: Dear Guest, Thank you for staying with us and we'll follow up your comments. We look forward to seeing you again soon on your next visit to our city and the Novotel Perth Langley. Kind regards, Mark Hardy, Novotel Perth Langley
Guest User
Standard Two Double Room
Stayed in Apr 2024
Family
2 review
4.5/5
Great
Posted on Apr 14, 2024
Great hotel in a fabulous location. Love that there is covered parking available. Only disappointment was breakfast being 7am when normally it’s 6am, and I’d booked 4 buffet breakfasts but we had to leave. Thankfully the lovely staff made a bag of fruit, water and pastry for us but definitely not the same.
Response from Property: Dear Guest, Thanks for your review. I hope we will have the opportunity to welcome you again soon. Kind regards, Mark Hardy, Novotel Perth Langley
Christinelo
Standard Room with One Queen Bed and One Double Bed
Stayed in Aug 2024
Family
5 review
3.5/5
Posted on Sep 6, 2024
Reasonable price for family stay and quite near to city.
Response from Property: Dear Christine, Thank you for your review. I hope we will have the opportunity to welcome you again soon to the hotel and Perth. Kind regards, Novotel Perth Langley team
An
Superior King Room
Stayed in Aug 2023
Couples
4 review
4.7/5
Amazing
Posted on Aug 9, 2023
The hotel has an aged charm, yet it's commendably clean. The staff are pleasant, and the gym facilities are great. While the concept of a relaxation room with a sea view is appealing, its design falls short due to poor ventilation and uncomfortable seating. The location is convenient, with a bus stop directly below the hotel.
Response from Property: Dear An, Thank you for staying with us. The team appreciate your feedback.. We look forward to seeing you again soon on your next visit to our city and the Novotel Perth Langley. Kind regards, Mark Hardy, Novotel Perth Langley
Guest User
Standard Two Double Room
Stayed in Dec 2023
Travel with friends
3 review
2.7/5
Posted on Dec 14, 2023
The hotel has great location near to the city sea view, making it a convenient choice for exploring Perth.
However, the facilities and design felt a bit outdated.
Response from Property: Dear Guest, Thanks for your review. I hope we will have the opportunity to welcome you again soon. Kind regards, Mark Hardy, Novotel Perth Langley