Grand Orient Hotel Perai
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1 night
1 room, 2 adults, 0 children
All properties in Perai
Grand Orient Hotel Perai
No 3079, Jalan Laguna 1, Kampung Jawa, Perai, Penang, 13700, Malaysia
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We Price Match
Highlights
Delicious breakfast
Excellent service
Lots to do
Sparkling clean
Ideal locationShow more
Amenities
Sauna
Gym
ParkingFree
Airport pick-up
24-hour front desk
Luggage storage
Restaurant
Water park
All amenities
Property Description
With a stay at Grand Orient Hotel Perai in Perai, you'll be in the entertainment district, within a 15-minute drive of Queensbay Mall and Megamall Pinang. This hotel is 12 mi (19.3 km) from KOMTAR and 13.5 mi (21.7 km) from Gurney Drive.
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8.7/10
Good location
Water park so nice
Clean room
Staff friendly
All 109 reviews
Surroundings
Airport: Penang International Airport
(21.6 km)
Train: Bukit Mertajam Railway Station
(6.8 km)
Landmarks: Laguna Waterpark
(<100m)
Landmarks: Masjid Jamek Kampung Setol Perai Pulau Pinang
(320m)
Landmarks: Surau Taman Pauh Jaya
(610m)
Landmarks: Mega Lanes Bowling Centre
(840m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
14
Superior Room 2 Single bed
2 Single bed
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
18
Deluxe Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Superior Plus Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
11
Superior Room 1 King bed
1 King bed
No window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Guest Reviews
8.7/10
Very Good
109 reviews
Verified Reviews- Cleanliness8.8
- Amenities8.7
- Location8.4
- Service8.8
Average for similar properties in Perai
AI Summary
The property provides well-equipped facilities like a gym, family-friendly pool, mini water theme park, sauna, and TV near beds. However, some guests experienced small rooms, connectivity issues, and discomfort for larger groups.
Chi Wee
July 3, 2025
I would like to share some feedback regarding my recent stay. Upon arrival around 11:00 PM, there was no front desk staff available to assist with the check-in process. A newly hired security guard, who was not familiar with the procedures and had limited proficiency in both English and Malay, tried to help. It took quite some time to locate my booking details. Although a deposit was collected during check-in, I was later informed by the front desk that the amount was insufficient. The room itself was very small, and several amenities were not in working condition — the refrigerator was broken, and the television was faulty. Strangely, the TV was already turned on when I entered the room, and it continued to switch itself back on even after I attempted to turn it off using the remote control.
In terms of cleanliness and comfort, the experience was disappointing. There was a noticeable amount of hair left behind in the corner of the bed, likely from previous guests, suggesting that the room had not been properly cleaned. Additionally, the sound insulation was extremely poor, which made it difficult to rest. I hope this feedback will help improve the overall guest experience and service quality moving forward.
Guest User
May 31, 2025
The front desk Ms Farah is very good, fast and well manage.. Will return again to here for family's occasion.
Visarut
May 30, 2025
Good location
Water park so nice
Clean room
Staff friendly
Jokes Jonathan
May 12, 2025
Location not bad recommended for families
Guest User
May 9, 2025
Friendly staff and great breakfast, room quite small, we enjoy the water park
Anonymous User
May 6, 2025
okayyy👍🏼
Translate
Guest User
April 22, 2025
Very good. The internet speed is very fast. I played the domestic game King of Glory in Penang without any lag. It was very comfortable to play. So it is still a relatively high evaluation. Very good. Thank you
Original TextTranslation provided by Google
sweetie mum
April 13, 2025
Kids are happy to play at water park..
The room was ok
But the parking lot was so small
Services & Amenities
Most Popular Amenities
Sauna
Gym
Parking
Free
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Restaurant
Water park
Additional charge
Airport drop-off
Additional charge
Taxi booking service
Conference room
Wi-Fi in public areas
Free
Gym
Restaurant
Water park
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking is available On-site parking.
Parking
Free
Transportation
Taxi booking service
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Concierge service
Luggage storage
Tour and ticket booking service
Languages Spoken
English
Malay
Health & Wellness
Sauna
Gym
Activities
Water park
Additional charge
Public Areas
No smoking in public areas
Water purifier
Elevator
Shared kitchen
Cleaning Services
Clothes dryer
Business Services
Postal service
Conference room
Fax/copying service
Multimedia display system
Safety & Security
First aid kit
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Children 17 years old and under | Contact property |
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MYR 100.00 (approx. PHP 1,363.25) is charged.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2017
- Renovated: 2023
- Number of Rooms: 44
With a stay at Grand Orient Hotel Perai in Perai, you'll be in the entertainment district, within a 15-minute drive of Queensbay Mall and Megamall Pinang. This hotel is 12 mi (19.3 km) from KOMTAR and 13.5 mi (21.7 km) from Gurney Drive.
Be sure to enjoy recreational amenities, including a water park (surcharge), a sauna, and a fitness center. This hotel also features complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Local cuisine breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request).
Make yourself at home in one of the 46 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities, including a water park (surcharge), a sauna, and a fitness center. This hotel also features complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Local cuisine breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request).
Make yourself at home in one of the 46 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Grand Orient Hotel Perai?
The cancellation policy for Grand Orient Hotel Perai varies depending on the type of room and booking conditions.What is the cancellation policy for Grand Orient Hotel Perai?
What are the check-in and check-out times at Grand Orient Hotel Perai?
Standard check-in time at Grand Orient Hotel Perai is 15:00-23:00 and check-out time is 12:00.What are the check-in and check-out times at Grand Orient Hotel Perai?
Can I bring my pet inside the Grand Orient Hotel Perai?
As much as we love pets, unfortunately, we are unable to accommodate them in Grand Orient Hotel Perai.Can I bring my pet inside the Grand Orient Hotel Perai?
How far is the Grand Orient Hotel Perai from the closest airport?
The closest airport is Penang International Airport, and it is about 24 mins from hotel by car (21.6 km).How far is the Grand Orient Hotel Perai from the closest airport?
Is airport shuttle service offered by Grand Orient Hotel Perai ?
Yes, at Grand Orient Hotel Perai, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Grand Orient Hotel Perai ?
About This Property
| Nearest Airport | Penang Intl. Airport |
|---|---|
| Distance to Airport | 21.59KM |
| Nearest Train Station | Bukit Mertajam Railway Station |
| Distance to Train Station | 6.83KM |
| Average Price From | PHP3717 |
| Hotel Star Rating | 3 |