Waterfront Inn

Location: Frequently praised as "excellent," "best beachfront," and "close to the lake/park," with easy access to beaches, parks, and amenities like cafes and convenience stores.(based on 1 review)

Don’t even know where to start but absolute horrible experience from the check in time when our room was changed from a ground floor to first and no apologies for doing this without letting us know . Just saying we have no vacancy !! How does that matter to a customer who specifically booked a ground floor room? Room was unclean , utensils were unclean. Toilet was grossly dirty with stains … omg the bed was lumpy .. barely any tv channels worked , safe was not working and micro was placed on top of fridge where it would not open .. then on top of this all we came back from a hike and there was No water . We called and were told very nonchalantly that the city is doing some sewer work .How do you run a hotel like this ? Do not waste your money !!!! If you want to be by the water, there are some beautiful places at okanagan lake and you can just walk to Skaha lake (6.1km hike ) …. You will thank me ! We have stayed in 6star luxury to some very decent Motels but this is one was the worst !

Our first room was very small. The staff was nice enough to transfer us to a bigger room. There was bugs in the sink , counters and bathtub. Also it looked like someone wiped their butt with our bed sheets. Will not return. Hopefully I can get my money back