Sandman Hotel Penticton

Nice hotel. Friendly staff. Convenient location,walking distance to the lake and some restaurants.

There was a dirty spoon in our room that wasn’t ours but other than that great!

This is our go to hotel when travelling to Penticton. We have always had a pleasant experience. Yes it is dated but we have found it clean and welcoming. Our room has always been spotless and our requests are always met. A simple phone call to front desk for an extra pillow or more towels is all that is needed. It's proximity to the beaches and restaurants are perfect. The staff are friendly and go out of their way to make sure your stay is pleasant.

We had a 5 night stay here that coincided with a dance competition that was held at the nearby convention centre. Our family had originally booked at the Fairfield Inn, but because some of the families from our dance studio elected to stay at the Sandman, our daughter begged us to switch hotels. The family that owns this hotel chain also owns the Dallas Stars NHL club. They certainly do spend money on their hockey team, which may mean that their hotel chain is a little neglected. This is the second location of the Sandman Hotels we've stayed in recently, of which Lethbridge was the first. While Lethbridge got a passing grade, it wouldn't take much to improve upon that experience. This location couldn't clear that low bar we had set. After check-in, we felt that staying here was going to be a mistake. Our first indication things weren't going to be pleasant was after checkin, when we rolled the luggage cart down the hall to the elevator. There was a very dated feel to the hotel, and we noticed that the elevator buttons were old and falling apart. Upon entering our kitchenette suite, we noticed that things in the kitchen weren't very clean, which necessitated us going over everything with disinfecting wipes and rewashing every item in the pantry. The stove was probably from the 1970s, as were all the taps in the kitchen area and bathroom. The wifi was absolutely spotty. The towels provided in the bathroom were absolutely threadbare, and the air conditioning unit noisy. For what we paid to stay here, I would have gotten more value from burning my money to start a campfire. If I'm going to say something nice about this hotel, it was that the Denny's restaurant attached to the hotel was convenient and provided good meals when needed. Otherwise, if it came to sleeping on the street, sleeping in my car, or sleeping here, I'll pick my car first, then the street if it's warm outside.

Very decent stay and friendly staff. It seems the homeless is everywhere now. Unfortunate. I guess BC gets what they vote for..Seems NDP, or Liberal. We Will stay again, also lots to do! It is close to many places, a short drive and much loved nearby hikes!

We have been staying here for many years when we go for the Pentastic Jazz Festival. Service has always been good and it has been clean. However, it is really showing signs of age and really needs to have some updating. Convenience of attached Denny's restaurant handy.