SpringHill Suites Navarre Beach

Really nice, clean room with a great breakfast!

I booked a gulf view suite and was given a bay view instead, i tried to resolve this only to be told they have no gulf view left.

For the money really expected more luxury. Towels and bedding were cheap. Incredible amount of noise from both neighbors we had next to us during our 5 night stay. Complained about our air not turning off, maintenance solution was to just turn on our heat. Just felt we over paid for the whole experience.

The elevator was broke when we checked it. Problem continued for stay! The room was not cleaned great! Pizza sauce on floor. The attached filter in our room ! Air conditioning went out! The neighbors next door had barking dogs after they left! Scratching on door for hours! Never saw a maid with a vacuum or mop for-the floors! Pool never seats available due to people saving them and then going down to beach! Pool was nice but pool attendant for service was only intrested in upcharging drinks with extra shots! No one came to clean pool area for drinks and dirty towels! Would never ever go back! Way too much money for the service! Parking fee is horrible.

Although the hotel is very nice, I find it hard to believe that they charge $25 a night to park your car! It's ridiculous when you are already paying $300-$400 a night to stay there! When we asked about it, we were told we could park on the mainland if we didn't want to pay it! We will not be back! You can stay at some of the Condo for 3 days for less and not have to pay parking! Same on them!!

If it wasn't for the beach I would have rated this a one. The first thing is the entry to the hotel was on the ground floor and you had to go up to the first floor to check in, no big deal, right? Wrong. There were only 2 elevators for 6 floors. So I had to wait for an eternity for an elevator. After we checked in and got to our room we had to make two calls to the front desk, the phones were out of service but plugged in. Once we realized the number to the front desk was in fine print on the phone we used our cell to call to let them know one of the televisions wasn't working and after they fixed it we headed out to get a bite to eat. We got back to our room and we didn't have power, someone tripped a breaker. The room itself was a shoebox, I barely had room to change my mind let alone my clothes. There were only two things that saved a one-star review, the beach was nice and the access was great. The second thing was the balcony, even though it wasn't an ocean-side view it was nice to sit and enjoy the breeze. I'm not sure what the resort fees provided because we got to the beach and were excited to see they had beach umbrellas and lounges but they were $50 a day EACH to rent and most were already reserved. I wasn't expecting a resort type of experience, but I have had better experiences at Motel 6. I will not be returning and recommend you spend your money elsewhere.