SpringHill Suites Navarre Beach

Really nice, clean room with a great breakfast!

I booked a gulf view suite and was given a bay view instead, i tried to resolve this only to be told they have no gulf view left.

For the money really expected more luxury. Towels and bedding were cheap. Incredible amount of noise from both neighbors we had next to us during our 5 night stay. Complained about our air not turning off, maintenance solution was to just turn on our heat. Just felt we over paid for the whole experience.

Barking dogs woke us up at 7:00 am and did not stop until 10:00 pm the designated “quiet time” which is 10:00 pm -6:00 am. Who gets up at 6:00 on vacation? We were in and out of our room throughout the day and they were always barking. They were left alone and never stopped barking. Other guest complained but nothing done. Room, halls common areas need attention. Starting to really show wear & tear. Overpriced for what you get.

If it wasn't for the beach I would have rated this a one. The first thing is the entry to the hotel was on the ground floor and you had to go up to the first floor to check in, no big deal, right? Wrong. There were only 2 elevators for 6 floors. So I had to wait for an eternity for an elevator. After we checked in and got to our room we had to make two calls to the front desk, the phones were out of service but plugged in. Once we realized the number to the front desk was in fine print on the phone we used our cell to call to let them know one of the televisions wasn't working and after they fixed it we headed out to get a bite to eat. We got back to our room and we didn't have power, someone tripped a breaker. The room itself was a shoebox, I barely had room to change my mind let alone my clothes. There were only two things that saved a one-star review, the beach was nice and the access was great. The second thing was the balcony, even though it wasn't an ocean-side view it was nice to sit and enjoy the breeze. I'm not sure what the resort fees provided because we got to the beach and were excited to see they had beach umbrellas and lounges but they were $50 a day EACH to rent and most were already reserved. I wasn't expecting a resort type of experience, but I have had better experiences at Motel 6. I will not be returning and recommend you spend your money elsewhere.

They took out extra money and we only got half back and there elevators are annoying you need the braclets you get for everything there.