Porto Marina Hotel

Amazing I have to thank you for an amazing stay here at Porto it was my girlfriends birthday and they decorated the room so beautifully thank you my girlfriend was so happy Thank you

We had a pretty bad experience at the hotel. From the beginning we had issues with the key to our marina. It broke on the first night. We got another key that didn't work properly with the lock and we could not close the marina at times. The handyman was really nice and fixed the issue, but afterwards it still happened two more times. During our last night it was raining a lot and it turned out there were at least 2 holes in the roof, in the kitchen and in the bedroom. While we were trying to eat breakfast in the morning, the water was dropping on our plates. Also, our luggage got really wet, including documents and a passport. We had to dry our belongings with a hair dryer for a long time while being in a hurry to check out. Things like that should not happen, especially at places that charge this much for a night. We reported the problem and were offered a laughable 2% of what we spent on our stay there. Besides the leaking roof, a lot of small things in the room didn't work. One chair was partially broken, so it was easy to fall from it. The kettle didn't work as well. We reported the broken kettle three times and it was finally replaced with another broken kettle. At that point we just gave up and stopped reporting the problem. There is also almost no storage in the room for your things. Literally two small shelves and two drawers. You have to put your things on the floor, so it's always messy in the room. Under the floorboards there is no insulation, you can see bare ground between the cracks. This is probably the main reason why the house is quite cold and humid at night.

Great place we enjoyed it. Wish we would have went back instead of staying at Soy Local