Macdonald Plas Talgarth Resort

Amazing place, Good resort.

I first stayed here about 20 years ago and the decline is noticeable. The place appears unloved. It is well placed for the seaside resorts of north west Wales, the mountains and steam railways. Sadly the service and maintenance are not up to standard. When we arrived the fridge freezer was running continuously to the extent there was a layer of ice on the back of the fridge and the freezer drawers were frozen shut and could not be pulled out. We spoke to reception about this on 3 days and each time we were told that we would be contacted. We never were. At the end of the week we were told the electricity bill had been reduced but no evidence could be produced. One toilet seat was badly stained, several holes in walls where equipment had been removed need filling, all staircase handrails need repainting, the ceiling around several lights had been damaged and one was hanging down.

The setting of this resort is absolutely beautiful within the gorgeous valley surrounded by trees. It could be so much better with just a little bit more effort. We stayed in Heron which is a two storey apartment. The views from our balcony area looking at the fields of sheep and gorgeous woods was so peaceful. The space is great for 6 adults but the decor is old and tired and really needs updating. The toilet in the hallway had a cracked floor which was so bad we were scared of walking on it. When we complained they put a rubber bath mat over the cracks but we still felt uneasy. The sliding door lock was broken on the outside so if you shut it by mistake or maybe kids being silly the person on the outside would have been stuck on the balcony. The cleanliness of the place wasn't good. The bedroom lamp was so dusty you could write your name in the dust. We used the sofa bed in the lounge and when we pulled it out to set it up there were crisis and biscuit crumbs in it from whoever had been sitting on it before us! The pool area was nice but the jacuzzi wasn't working and the mosaic floor tiles were coming away on the bottom of the pool in places. We stayed last year for the first time and were out more than we were there and didn't really notice the issues as much as this year. We overheard 3 guests complaining about the cleanliness of their apartment. And spine to someone who stays every year as they have a timeshare in the property and they were so unhappy they were meeting with the managers to voice their dissatisfaction. With a very heavy heart I'd have to say we won't be staying again unless they up their cleaning and upgrade the accommodation to a better level.

Beautiful resort which used to be all timeshare. Good facilities and friendly staff. The accommodation is dated but acceptable

Tremendous Highly recommend, the 2 bedroom apartment was the size of a house with a sauna and three bathrooms! Food at the restaurant was amazing. Lots to do and perfect for families or explorers.

Would return We stayed in a 2 bedroom bungalow. It had lovely views, ample space & well equipped.