K Avenue Kota Kinabalu by The Pillow House Guest Reviews
9.2/10
Great
43 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.0
Amenities9.2
Service9.5
Cleanliness8.9
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All reviews(43)
Positive reviews(42)
Reviews with photos/video(7)
Clean and tidy(12)
Awesome rooms(11)
Awesome stay(10)
Awesome amenities(6)
Great service(6)
Convenient location(6)
Negative reviews(1)
Marlianah
Family Suite
Stayed in Aug 2024
Family
7 review
10.0/10
Outstanding
Posted on Sep 17, 2024
Best thing to do in this place. The facilities very nice. Love it 🥰
Response from Property: Thank you so much for your wonderful review! Looking forward to your next stay with us!❤️
LavC
Deluxe Twin
Stayed in Dec 2024
Family
7 review
10.0/10
Outstanding
Posted on Apr 18, 2025
Lovely apartment nearby airport. We had a super early morning flight to Japan, therefore we booked this apartment. only less than 10 minutes ride to airport. The apartment is very cosy and clean. We didn't use the facilities such as swimming pool and gym as it was only a short stay. Owner was very nice gave us complimentary snack pack. Thank you!
Yi Siang
Standard Suite
Stayed in Nov 2024
Family
23 review
8.0/10
Very Good
Posted on Feb 2, 2025
The room is not bad. have all the nice amenities. However there is a cockroach in the room.
Response from Property: Thank you for your feedback. We're glad to hear that you found the room and amenities satisfactory. However, we sincerely apologize for the inconvenience caused by the pest issue. Please rest assured that we take this matter very seriously and have implemented strict pest control measures to prevent such occurrences. Your comfort is our priority, and we appreciate your understanding. We hope to welcome you again for a better experience in the future.
lala19
King Suite
Stayed in Jun 2024
Family
6 review
10.0/10
Outstanding
Posted on Jul 24, 2024
niceeeeeeeeeeeeeeeee
Response from Property: Thank youuuu! ❤️ We look forward to welcoming you back soon!
Guest User
Standard Suite
Stayed in Aug 2024
Family
1 review
10.0/10
Outstanding
Posted on Dec 2, 2024
Cozy room, with strategic place. got 24H convenient store make it more accessible to get snack
Response from Property: We really appreciate your feedback! So glad you enjoyed the cozy room and found the location convenient. The 24-hour store is definitely a plus for those late-night snacks! Looking forward to hosting you again soon! 😊
Guest User
Deluxe Twin
Stayed in Jun 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Jul 22, 2024
The room is beautiful and clean. Interesting place to visit especially for kids. It's just that the check out time is too fast and the use of the elevator is too crowded.
Response from Property: Thank you for your feedback! We apologize for any inconvenience caused by the check-out time and the crowded elevator. Your comments are valuable to us, and we will look into ways to improve these aspects for a better experience. We hope to welcome you and your family back to The Pillow House soon! 🥰
SabLee
King Suite
Stayed in Jun 2024
Family
1 review
10.0/10
Outstanding
Posted on Jul 14, 2024
I love the place so much. The interior design is too pretty and it smells so good. The host is great too, she helps us when we encounter a problem and its so easy to contact her. Will definitely come here again ☺️
Response from Property: Thank you so much for your lovely review! We're thrilled to hear that you loved the interior and the ambience that The Pillow House has provided. We can't wait to welcome you back for another great stay. See you soon! 😊
ACxY
Standard Suite
Stayed in May 2024
Couples
4 review
9.0/10
Great
Posted on Jun 16, 2024
Not the smoothest check-in, but the host made it right. We had to wait a while to get our room, but the host gave us a late check-out the next day which was nice. The room itself was okay, but the AC kept turning off automatically which was annoying. It would also be nice to have a small table and chairs to eat at in the room. Overall, it was an alright stay.
Response from Property: Thank you for your honest feedback. We sincerely apologize for any inconvenience caused during your check-in process. Your suggestions are valuable to us, and we’ll take into consideration. We look forward to your next stay with us and will ensure a smoother and more comfortable stay next time!
Guest User
Standard Suite
Stayed in May 2024
Family
1 review
10.0/10
Outstanding
Posted on Jun 4, 2024
We had a wonderful stay.. the accommodation is awesome, clean room, excellent response from the staff... helpful staff.. will repeat again next time... tq so much 🥰🥰
Response from Property: Thank you for choosing us! ❤️ Our team is delighted to hear that you’re pleased with our services and found our room clean! We appreciate your feedback and will continue to do our best to ensure our guests’ positive experience with us🥰
MichaelLoh
Standard Suite
Stayed in Apr 2024
Business travelers
2 review
8.5/10
Very Good
Posted on May 20, 2024
.The reservation department is distinctively efficient and very well managed. I had unique arrival/check in requests and it was hendled with compassion and efficiency. My customer journey was most satisfactory and pleasant without any issues. TOTALLY SATISFIED !
Will for sure return on my next trip.
The bed is comfortable and they obviously know comfort… the duvet was plush and comfortable.
Despite just a short overnight stay, the comfort of the room and efficient services made the experience totally a breeze !
Response from Property: We truly appreciate your kind words and are grateful for your positive feedback on our room amenities. It's great to hear that despite your short overnight stay, you found the room comfortable and our services efficient. Your satisfaction and comfort during your stay are greatly valued by our team! We look forward to welcoming you back on your next trip!
Mluna
King Suite
Stayed in Aug 2024
Solo travelers
4 review
8.5/10
Very Good
Posted on Sep 25, 2024
It is clean , will visit here again next time …………………………..,,,,
Response from Property: Thank you for your kind words! We're glad you found the room clean .We look forward to welcoming you back on your next visit!
dg nuruljanah
Family Suite
Stayed in Nov 2024
Family
6 review
10.0/10
Outstanding
Posted on Dec 17, 2024
very tidy n cozy...i like the interior...
Response from Property: Thank you for your kind words! 😊 We're delighted to hear that you found the space tidy, cozy, and enjoyed the interior design. Hope to welcome you back for another comfortable stay!
Guest User
Deluxe King
Stayed in Jul 2024
Couples
1 review
10.0/10
Outstanding
Posted on Aug 4, 2024
Satisfied will repeat again
Response from Property: Thank you for your kind words and We look forward to welcoming you back in the near future! ❤️
Sadjid Family
Standard Suite
Stayed in Aug 2024
Family
12 review
10.0/10
Outstanding
Posted on Oct 9, 2024
verry good
Response from Property: Thank you for your kind words! We look forward to hosting you again in the near future!❤️
Guest User
Deluxe Twin
Stayed in Dec 2024
Family
12 review
10.0/10
Outstanding
Posted on Jan 24, 2025
This homestay is in Building B, with good sanitation and services. It is about 10 minutes by taxi from the airport. There are convenience stores and restaurants behind it, so it is convenient to eat. There is a swimming pool in the middle of the apartment. We just stayed overnight, so this is a reference for everyone.
Original TextTranslated by Google
Response from Property: 感謝您的評價!😊 很高興聽到您對我們的衞生服務和便利的地理位置感到滿意。我們希望每位客人都能在短暫的停留中感受到舒適與便利。期待下次有機會再次為您服務,歡迎您再次光臨!