Mercure Tunbridge Wells Hotel
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1 room, 2 adults, 0 children
All properties in Pembury
Mercure Tunbridge Wells Hotel
8 Tonbridge Rd, Pembury, Kent, TN2 4QL, United Kingdom
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Amenities
Private parking
24-hour front desk
Luggage storageFree
Bar
Restaurant
Conference room
Multi-function room
Wake-up call
All amenities
Property Description
The 4-star Tunbridge Wells hotel boasts 84 contemporary guest rooms inside a beautiful 18th century Georgian oast house. Set in a tranquil corner of Kent and conveniently located close to Tunbridge Wells, Hever Castle and the breath-taking Kent countryside, this hotel is ideal for business or leisure trips. After a busy day guests can relax in the impressive gardens or enjoy refreshments in the hotel bar.
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7.5/10
Very good hotel, good atmosphere, clean rooms, good service staff.
All 107 reviews
Surroundings
Airport: London City Airport
(70.0 km)
Landmarks: Notcutts Tunbridge Wells
(200m)
Landmarks: The Dog Walking Field - Pembury
(700m)
Landmarks: Pembury Athletic Youth Football Club
(740m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

14
Classic Family Room
1 Double bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Electric fan
Private entrance
Private toilet
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5
Accessible Classic Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private entrance
220V power outlet
Wi-Fi in room
Accessible shower
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12
Superior Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Electric fan
Private entrance
Private toilet
Check Availability

11
Privilege Double Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Electric fan
Private entrance
Private toilet
Check Availability

10
Classic Double Room
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Electric fan
Private entrance
Private toilet
Check Availability

14
Classic Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Electric fan
Private entrance
Private toilet
Check Availability
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Guest Reviews
7.5/10
107 reviews
- Cleanliness7.4
- Amenities7.3
- Location7.8
- Service7.6
Average for similar properties in Pembury

Review summary
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Staff: The hotel is praised for its friendly and attentive staff, with multiple reviews highlighting their welcoming demeanor and excellent service.(based on 2 reviews)

Guest User
March 25, 2025
Staff are friendly. Hotel is ok

Julieanndrews
November 6, 2024
Great experience staff Friendly
Food was great Bar food
And happy Hour too
Breakfast was nice and I was late so took some too my room .
Will stay again .

Aaron
July 19, 2024
There aren’t that many hotel options in Tunbridge Wells and this hotel, albeit on the edge of town has parking. It’s a bit dated, looks like a retirement home, but clean and the room was of a good size. Breakfast was excellent, lots of options in the buffet. I didn’t use the bar and there was a function that finished at midnight during one of the (weekend) nights I stayed. There was noise from that but it didn’t bother me that much and the music finished in the outdoor area on time.

Guest User
January 6, 2024
Really nice place clean and tidy

BulkyBird
November 14, 2023
Very good hotel, good atmosphere, clean rooms, good service staff.
Original TextTranslation provided by Google

tyrsy
July 25, 2023
Nice small hotel not too far from Tunbridge Wells. Has parking. Offers sparkling water at reception. They offer vegan breakfast but must wait 10 mins to arrive. No lift to upper floor. Nice staff.

Guest User
August 2, 2025

I would have to say that this was the best stay I have ever had using a "chain" hotel. Plentiful free car parking, as long as you are an Accor member (free to join!), easy access off the notorious A21. All the staff went out of their way to make you welcome. The room was comfortable with a good sized bathroom/wc and had all you needed for a short stay. The food in the restaurant was outstanding, both the 3 course set menu and choosing a la carte. My only wish was that the set menu deserts were all sweet dishes, the cheese and biscuits was not included in this. Not all people have a "sweet tooth". That was my only down point to my stay, which did not detract me from giving my rating.

Guest User
August 1, 2025

Staying away with work, and had an amazing experience, was greeted by jo who was polite and very helpful in serving us food and drinks in the bar and restaurant. highly recommend the hotel 😁
Services & Amenities
Most Popular Amenities
Private parking
Additional charge
24-hour front desk
Luggage storage
Free
Bar
Restaurant
Conference room
Additional charge
Multi-function room
Wake-up call
Wi-Fi in public areas
Free

Bar

Restaurant

Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, £10.00 (approx. PHP 769.67) Daily. Reservation not needed.
Private parking
Additional charge
Front Desk Services
24-hour front desk
Express check-in and check-out
Luggage storage
Free
Wake-up call
Languages Spoken
English
Food & Drink
Bar
Lobby bar
Halal meals provided
Room service
Public Areas
Elevator
No smoking in public areas
Garden
Cleaning Services
Dry cleaning
Additional charge
Facilities for Children
Children's meals available
Business Services
Multi-function room
Multimedia display system
Conference room
Additional charge
Fax/copying service
Additional charge
Wedding service
Accessibility
Handrails on stairs
Visual alarm devices in hallways
Stair-free main entrance
Accessible rooms available
Safety & Security
CCTV in public areas
First aid room
First aid kit
Fire alarm
Fire extinguisher
Security personnel
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Age | Fee |
---|---|
Adult | Buffet:£17.95 (approx. PHP 1,381.55) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Fee: £15.00 (approx. PHP 1,154.50) per pet per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2006
- Number of Rooms: 84
The 4-star Tunbridge Wells hotel boasts 84 contemporary guest rooms inside a beautiful 18th century Georgian oast house. Set in a tranquil corner of Kent and conveniently located close to Tunbridge Wells, Hever Castle and the breath-taking Kent countryside, this hotel is ideal for business or leisure trips. After a busy day guests can relax in the impressive gardens or enjoy refreshments in the hotel bar.
Frequently Asked Questions
What is the cancellation policy for Mercure Tunbridge Wells Hotel?
The cancellation policy for Mercure Tunbridge Wells Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Mercure Tunbridge Wells Hotel?
What are the check-in and check-out times at Mercure Tunbridge Wells Hotel?
Standard check-in time at Mercure Tunbridge Wells Hotel is 15:00 and check-out time is 11:00.What are the check-in and check-out times at Mercure Tunbridge Wells Hotel?
Can I bring my pet inside the Mercure Tunbridge Wells Hotel?
Pets are allowed on request at Mercure Tunbridge Wells Hotel. Charges may be applicable.Can I bring my pet inside the Mercure Tunbridge Wells Hotel?
How far is the Mercure Tunbridge Wells Hotel from the closest airport?
The closest airport is London City Airport, and it is about 57 mins from hotel by car (70.0 km).How far is the Mercure Tunbridge Wells Hotel from the closest airport?
About This Property
Nearest Airport | London City Airport |
---|---|
Distance to Airport | 69.98KM |
Average Price From | PHP9657 |
Hotel Star Rating | 4 |