Guest User
May 15, 2024
Well, this is an odd review in that we never actually got there as our booking was cancelled by the Jubilee Inn. We had driven three hundred miles to celebrate our 45th wedding anniversary near where we had our honeymoon in Polperro. Unfortunately, we chose the Jubilee Inn, who accepted our booking and confirmed it via *******. We drove halfway down from Scotland and stayed in Northampton for the night to break our journey as we're in our seventies; when the Jubilee Inn cancelled by email, sent at 19.37 hrs the night before we were due to arrive, which we didn't read until the following morning, setting out for the journey to the Jubilee Inn. Not even a courtesy call to explain why the short notice cancellation... nothing. ******* were excellent, and after investigation, refunded our full payment for the weeks holiday. It was obvious Jubilee Inn hadn't told them they weren't open or taking bookings either! In all this not a word from the Jubilee Inn! Frankly if this is how they operate, I'd steer clear!