AKS Porto Heli Hotel

The hotel impresses with its cleanliness, spacious rooms, and friendly staff. It also boasts an outdoor pool, spa, and convenient location near the sea and various amenities. The breakfast buffet with ocean views is a highlight.

AKS … We stayed at AKS Hotel for 10 days as a family of four with two small children. While the hotel has some positive sides, our experience was unfortunately overshadowed by a major issue: the air conditioning in our room didn’t work and was never properly fixed ❌ The Bad: • Our room temperature stayed around 29–30°C the entire stay, even during the night. When outside temperatures rose to 35°C mid-stay, the room became unbearable — especially for our kids, who woke up every 30 minutes due to the heat. There was simply no way to sleep well. • We reported the issue on Day 1 and were told that the entire hotel was experiencing AC problems and that we should wait one day. • On Day 2, a technician came but only adjusted the settings and said it would cool down. It didn’t. • Later, hotel staff lied, claiming the AC display was defective and that it only looked like the room was hot — but the heat was very real and extremely uncomfortable. • They eventually offered a room change, but it was clearly just an excuse, not a true solution. It was offered late in the evening (around 21:00) and the room was on the 5th floor, making it difficult to move with two small kids. At the same time, they also said a repair team would finally fix the AC, so we stayed, believing the issue would finally be resolved. • The repair team did come, but whatever they did made no difference. When we returned from our evening walk, the room was still 30°C. • Our final nights were miserable – no proper sleep, and total discomfort for the whole family. • We chose not to argue further, just to avoid ending our vacation on an even more stressful note.

Although large the hotel is comfortable, clean, well run and has excellent facilities. The staff are all very friendly and efficient. Food was presented and the type you expect from large hotel groups but was of good quality. Our stay was very enjoyable and we shall certainly return if visiting the area in the future.