Pelican Bay Hotels with Gym

Front desk and staff were very pleasant and helpful! Veronica and Emily helped me check in really late at night and provided me very detailed information about hotel’s restaurants and amenities! Hot tub was on and hot late at night, it was so very relaxing! At the restaurant Andrea, Adam and the beautiful gelato server lady made our evening tasteful, pleasant and delightful! On the last day Nikki helped us checkout, fast and easy ! Stayed a little longer after check out because the hotel is just stunning, really enjoyed our time there! The room was beautiful and spacious too, the beach walk is a bit dark but a flashlight can easily fix that !

Stayed at the property for a business conference. It was a great stay and the staff was very attentive. One of my usual observations with the staff being attentive and responsive at luxury properties in the US vs the rest of the world is that in the US the staff keeps the interaction mostly transactional. They dont usually go out of their way to make you feel special like they do in most other parts of the world. The Ritz was a pleasant surprise. The staff was very very attentive. Edna at check in needs to be recognized for being very gracious and helpful. I was staying as part of a business conference and the staff that was attending us for the conference events needs to be commended as well. Very attentive and caring. You earned my business and will be definitely coming back!

I had such a wonderful experience at this place! Every staff member I encountered was always in a great mood and treated me like royalty. My room attendant was fantastic and took great care of me during my entire three-day stay. She kept my room spotless, and I really appreciated her hard work. I want to give a special shout out to Mandy at the front desk for remembering my name. The breakfast options were excellent, and the entertainment was outstanding. As someone with experience in the hotel industry, I want to commend everyone for providing such an incredible stay. Thank you for making me feel not only welcomed but also appreciated.