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Latest Reviews for Pelican Bay Hotels

The Ritz-Carlton, Naples
4.2/542 Reviews
Pelican Bay
Stayed at the property for a business conference. It was a great stay and the staff was very attentive. One of my usual observations with the staff being attentive and responsive at luxury properties in the US vs the rest of the world is that in the US the staff keeps the interaction mostly transactional. They dont usually go out of their way to make you feel special like they do in most other parts of the world. The Ritz was a pleasant surprise. The staff was very very attentive. Edna at check in needs to be recognized for being very gracious and helpful. I was staying as part of a business conference and the staff that was attending us for the conference events needs to be commended as well. Very attentive and caring. You earned my business and will be definitely coming back!
Naples Grande Beach Resort
4.3/5105 Reviews
Pelican Bay
Front desk and staff were very pleasant and helpful! Veronica and Emily helped me check in really late at night and provided me very detailed information about hotel’s restaurants and amenities! Hot tub was on and hot late at night, it was so very relaxing! At the restaurant Andrea, Adam and the beautiful gelato server lady made our evening tasteful, pleasant and delightful! On the last day Nikki helped us checkout, fast and easy ! Stayed a little longer after check out because the hotel is just stunning, really enjoyed our time there! The room was beautiful and spacious too, the beach walk is a bit dark but a flashlight can easily fix that !

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