The Florence Hills Resort & Wellness
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1 room, 2 adults, 0 children
All properties in Pelago
The Florence Hills Resort & Wellness
Via il Bagno, Pelago, Tuscany, 50060, Italy
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Highlights
Varied breakfast
Pets welcome
Lots to doAmenities
Outdoor swimming pool
Horse riding
Hiking
Sauna
Spa
Massage room
Private parking
Airport pick-up
All amenities
Property Description
Located in Pelago, The Florence Hills Resort & Wellness is in a rural location, within a 15-minute drive of Castello di Nipozzano and Pieve di S.Giovanni Battista a Remole. This family-friendly residence is 7.7 mi (12.4 km) from Abbazia di Vallombrosa and 8.6 mi (13.8 km) from Castello di Volognano.
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8.2/10
Cleanliness8.2
Amenities8.1
Location8.2
Service8.2
All 54 reviews
Surroundings
Airport: Florence "Amerigo Vespucci" Airport
(50.0 km)
Train: Rignano sull'Arno Reggello
(13.5 km)
Train: Firenze Campo di Marte Railway Station
(23.3 km)
Landmarks: Unione Sportiva Pelago
(430m)
Landmarks: Circolo Arci Pelago Associazione Ricreativa Casa Del Popolo Di Pelago
(500m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Superior Room
Bedroom 1:1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
11
Superior Duplex
Bedroom 1:1 Queen bed and 2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
Superior Apartment
Bedroom 1:1 Queen bed and 2 Double bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Deluxe Room
1 King bed and 1 Queen bed or 1 King bed and 1 Single bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
9
Deluxe Apartment
Bedroom 1:2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
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Guest Reviews
8.2/10
Very Good
54 reviews
- Cleanliness8.2
- Amenities8.1
- Location8.2
- Service8.2
Average for similar properties in Pelago
Review summary
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Spacious and Functional Rooms: Many guests appreciated the spaciousness of the accommodations, which often feature kitchenettes, balconies, and modern amenities. Families and groups found the apartments particularly convenient.(based on 2 reviews)
Anonymous User
June 27, 2025
家庭出行的選擇，性價比高。早餐中規中矩，服務熱情周到細緻。孩子們喜歡，大人也喜歡。下次還會選擇。離市區較遠，推薦自駕遊的朋友。
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Guest User
May 29, 2025
這家酒店的體驗糟糕透了！！！
1️⃣ 酒店位置非常偏僻，位於山上，路又窄又彎，沒有車的話幾乎上不去，打車也很困難。
2️⃣ 酒店拒絕我們入住。我們是在凌晨1點到達的，雖然規定入住時間是晚上11點之前，我們也理解這一點，但和我們一起到的一對本地情侶卻順利入住了，工作人員對他們態度非常好，還親自帶他們去房間。
3️⃣ 工作人員對我們態度極其惡劣。他們不接電話，也聽不懂英文，不斷地兇我們、趕我們走，還在我們面前罵罵咧咧。當時還下着大暴雨，他們讓我們站在雨裏和他們協商。可一聽到我們要取消訂單，又立刻改變口氣，説“行行行快點進去入住”，像是趕牲口一樣。
這樣的待遇令人震驚，既不專業也毫無人性，完全不像一家四星級酒店該有的服務。
Our stay at this hotel was a nightmare.
1️⃣ The location is terrible – it’s up in the mountains with winding roads, and nearly impossible to reach without a car.
2️⃣ We were denied check-in. Although we arrived at 1 AM and the hotel policy states check-in should be before 11 PM （which we understand）, a local couple arrived and checked in at the same time without any issue. The staff treated them kindly and even escorted them to their room, while we were left outside.
3️⃣ The staff were extremely rude to us. They didn’t answer the phone, didn’t understand English, and kept yelling at us to leave. It was pouring rain, and they still made us stand outside in the storm while negotiating. When we said we wanted to cancel the reservation, they suddenly changed their attitude and rushed us inside, saying “fine, fine, go check in.”
This treatment was discriminatory, unprofessional, and inhumane – definitely not what you’d expect from a 4-star hotel.
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Guest User
April 1, 2025
The room is very cost-effective, the staff is also very nice, and I stayed for a few more nights. Not bad 👍
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Jazmin a gallegos
October 21, 2024
We stayed for a weekend and we loved it.
Steps away from the center. You can go hiking in the mountains very close by. The breakfast was very varied. The apartments are well equipped and very clean.
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Guest User
October 18, 2024
This resort has a nice environment, located in the beautiful countryside of Tuscany, and has its own independent swimming pool. The breakfast is very rich. Because it is far from the city center, it is suitable for friends who drive by themselves.
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Guest User
September 30, 2024
Very nice and clean resort.
Outdoor pool and spa.
Sweet and savory buffet breakfast and bar service.
A 10 minute walk away is a very typical and excellent quality bistro for dinner.
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Guest User
June 25, 2025
Il Resort Florence Hills si spaccia per un 4 stelle ma di seguito vi mostrerò le foto scattate e giudicherete voi stessi. La prima impressione sembra buona, adiacente alla reception c’è questa piscina che non é male, il verde ben curato, e anche la Spa (seppure un po’ sporca) non è male. Discorso diverso per le camere, e relativo bagno , che sono un disastro (almeno quella a noi assegnata). C’è umidità ovunque sia in camera che in bagno, poca pulizia, cornici delle porte scollate, muri scrostati, porte che non si chiudono, ante dell’armadio sprovviste di maniglie, con chiusura e apertura push pull, che bisognava mirare in alto per poterle aprire e chiudere; una persona più bassa non avrebbe potuto aprirle (se non con l’aiuto di una sedia). Colazione discreta ma non da 4 stelle. La cosa peggiore di tutte é stata che nel momento in cui abbiamo fatto presente tali problematiche la Signorina della reception si è limitata a dire “ah mi dispiace”, facendoci pagare al prezzo di una camera deluxe una camera da ostello. Ecco questa é stata proprio il massimo della scorrettezza e della poca professionalità.
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Guest User
June 2, 2025
Posto meraviglioso dotato di ogni comfort. La piscina e l'immersione nella natura lo rendono sensazionale. Ringrazio il personale per la loro disponibilità e gentilezza nell'offrire lavoro in modo così disponibile. Da ritornarci sicuramente la prossima volta!
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Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Horse riding
Hiking
Sauna
Additional charge
Spa
Additional charge
Massage room
Private parking
Additional charge
Airport pick-up
Additional charge
Luggage storage
Bar
Restaurant
Airport drop-off
Additional charge
Station pick-up service
Additional charge
Multi-function room
Playground
Wake-up call
Wi-Fi in public areas
Free
Outdoor swimming pool
Spa
Bar
Restaurant
Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €5.00 (approx. PHP 335.34) Daily. Reservation not possible
Private parking
Additional charge
Transportation
Station pick-up service
Additional charge
Station drop-off service
Additional charge
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
Front desk (limited hours)
Express check-in and check-out
Concierge service
Luggage storage
Wake-up call
VIP check-in service
Languages Spoken
Italian
French
Food & Drink
Bar
Alcohol-free rooms (on request)
Lobby bar
Room service
Snack bar
Health & Wellness
Spa
Additional charge
Massage room
Sauna
Additional charge
Mountain biking
Hiking
Horse riding
Activities
Eco tours
Off-site
Public Areas
Garden
Smoking area
Facilities for Children
Playground
Children's meals available
Business Services
Postal service
Multi-function room
Fax/copying service
Additional charge
Wedding service
Accessibility
Accessible rooms available
Safety & Security
First aid kit
Smoke detector
Fire extinguisher
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: 15:30–20:00
Check-out: 07:30–11:00
Front desk hours: [Mon-Sun]08:00–22:00
If you plan to arrive after 20:00 on your check-in day, please contact the property by phone at least 1 day in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | €8.00 (approx. PHP 536.55) per person |
Adult | Buffet:€8.00 (approx. PHP 536.55) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Fee: €10.00 (approx. PHP 670.68) per pet per day
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2014
- Number of Rooms: 27
Located in Pelago, The Florence Hills Resort & Wellness is in a rural location, within a 15-minute drive of Castello di Nipozzano and Pieve di S.Giovanni Battista a Remole. This family-friendly residence is 7.7 mi (12.4 km) from Abbazia di Vallombrosa and 8.6 mi (13.8 km) from Castello di Volognano.
Enjoy recreational amenities such as an outdoor pool and a sauna. Additional features at this residence include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride on the shuttle (surcharge), which operates within 0 kilometers.
Enjoy local and international cuisine at Tuscania Restaurant, a restaurant where you can enjoy drinks at the bar/lounge, take in the pool view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, luggage storage, and a safe deposit box at the front desk. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
Make yourself at home in one of the 27 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Enjoy recreational amenities such as an outdoor pool and a sauna. Additional features at this residence include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride on the shuttle (surcharge), which operates within 0 kilometers.
Enjoy local and international cuisine at Tuscania Restaurant, a restaurant where you can enjoy drinks at the bar/lounge, take in the pool view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, luggage storage, and a safe deposit box at the front desk. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
Make yourself at home in one of the 27 air-conditioned rooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.
Frequently Asked Questions
What is the cancellation policy for The Florence Hills Resort & Wellness?
The cancellation policy for The Florence Hills Resort & Wellness varies depending on the type of room and booking conditions.What is the cancellation policy for The Florence Hills Resort & Wellness?
What are the check-in and check-out times at The Florence Hills Resort & Wellness?
Standard check-in time at The Florence Hills Resort & Wellness is 15:30-20:00 and check-out time is 11:00.What are the check-in and check-out times at The Florence Hills Resort & Wellness?
Can I bring my pet inside the The Florence Hills Resort & Wellness?
Pets are allowed on request at The Florence Hills Resort & Wellness. Charges may be applicable.Can I bring my pet inside the The Florence Hills Resort & Wellness?
How far is the The Florence Hills Resort & Wellness from the closest airport?
The closest airport is Florence "Amerigo Vespucci" Airport, and it is about 50 mins from hotel by car (50.0 km).How far is the The Florence Hills Resort & Wellness from the closest airport?
Is airport shuttle service offered by The Florence Hills Resort & Wellness ?
Yes, at The Florence Hills Resort & Wellness, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by The Florence Hills Resort & Wellness ?
About This Property
| Nearest Airport | Florence "Amerigo Vespucci" Airport |
|---|---|
| Distance to Airport | 49.96KM |
| Nearest Train Station | Rignano sull'Arno Reggello |
| Distance to Train Station | 13.51KM |
| Average Price From | PHP9138 |
| Hotel Star Rating | 4 |