The Novotel Pekanbaru is an ideal spot for travelers wanting to discover the city. Visitors to Pekanbaru will find that the Novotel Pekanbaru is a fantastic accommodation choice. Show More
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Highlights
Delicious breakfast
Cozy rooms
Airport pick-up available
Amenities
Airport pick-up
24-hour front desk
Airport drop-off
Taxi booking service
Multi-function room
Wake-up call
Wi-Fi in public areasFree
Wedding service
All Amenities
Property Description
The Novotel Pekanbaru is an ideal spot for travelers wanting to discover the city. Visitors to Pekanbaru will find that the Novotel Pekanbaru is a fantastic accommodation choice.
Show More
4.3/5
Very Good
Spacious room, comfortable bed, the right choice for accommodation when going to Pekanbaru
All 63 Reviews
Surroundings
Airport: Sultan Syarif Kasim II International Airport
(11.4 km)
Landmarks: Ciputra Seraya XXI
(<100m)
Landmarks: Masjid Al-Fatah
(150m)
Landmarks: Nurul Islam Mosque
(370m)
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Rooms
Guest Reviews
Services & Amenities
Policies
1
Junior Suite
1 Double bed
56m² | Floor: 15
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Daily housekeeping
220V power outlet
Wi-Fi in room
Room Details
Check Availability
6
Superior Double Room
1 Double bed
28m² | Floor: 3-6
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
1
Deluxe Twin Room With Balcony Non Smoking
2 Single bed
28m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
2
Superior Twin Room With Sofa Bed
2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
1
Deluxe Double Room With Balcony Non Smoking
1 Double bed
28m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
5
Superior Twin Room
2 Single bed
28m² | Floor: 3,5-6
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
1
Superior Double Room With Sofa Bed
1 Double bed and 1 Sofa bed
Has window
Free Wi-Fi
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
Check Availability
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Guest Reviews
4.3/5
Very Good
63 reviews
Verified Reviews
Cleanliness4.4
Amenities4.2
Location4.4
Service4.3
Average for similar properties in Pekanbaru
Most Mentioned
AI Summary
The accommodation provides exceptional service with friendly staff. Guests appreciate the delicious breakfast and convenient location near amenities. The comfortable, clean rooms offer spaciousness and cozy beds.
Guest User
March 10, 2025
Very good hotel, very cost-effective, the Eid dinner buffet is very rich and grand, many of the food is basically the same as high-end Chinese restaurants, the front desk reception is very warm and professional, next time I go on a business trip I will stay here again!
Original TextTranslation provided by Google
ttavel
February 21, 2025
The price is a little high, but it's in the right condition.
The price is a little high, but it's in the right condition
The price is a little high, but it's in the right condition
The price is a little high, but it's in the right condition
Guest User
February 17, 2025
Spacious room, comfortable bed, the right choice for accommodation when going to Pekanbaru
Original TextTranslation provided by Google
Anonymous User
February 1, 2025
Good location near to mall, decent room size, decent breakfast spread. Fast response customer service and staff. Experience power trip in the room a couple of times but immediately recover. It will be good if hotel can maintain affordable rate as it is keep going up over the years. Overall experience is good
febrina silviani
December 8, 2024
the best
RadziRamli
November 15, 2024
Hotel service fair nothing to shout about. Location 6/10. It's next to the mall but again there's nothing to shop/buy/see. Try to find juices , very limited choice. Surrounded by shop lot which majority selling fast food and mini mart. Good location for local I guess.
Amenities very basic. Tooth brush shampoo , hand and body cleanser 2 bath towel , bath mat and hair dryer that's it. Coffee/tea making facilities and mini fridge. No bottle drinking water except a jar of water where you can refill from the dispenser at corridor. Which I am allergies with those tap water even though with super brand water filter. ( learned from my bad experience in Jakarta). Luckily the groceries shop next to the hotel , so I can get a mineral water. TV ? Very interesting...... I don't expect such a branded hotel chain with no smart TV. Unable to connect my laptop since the only way to connect with TV via vga or hdmi. Breakfast selection fair , I think almost similar with other local brand hotel in pekanbaru. Nothing impressive. Overall, there's a few local brand hotels with good location and lower price and same standard that you may pick.
tjokjenny
October 26, 2024
Menyenagkan
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Mike Toh
October 19, 2024
This time round, they gave a non smoking room from the start. Much better than my first experience.
The swimming pool is ok but water seems a bit dirty. Will not swim in it again.
Services & Amenities
Most popular business facilities
Airport pick-up
Additional charge
24-hour front desk
Airport drop-off
Additional charge
Taxi booking service
Multi-function room
Wake-up call
Wi-Fi in public areas
Free
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Transportation
Taxi booking service
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Business Services
Wedding service
Multi-function room
Front Desk Services
Wake-up call
24-hour front desk
Languages Spoken
Indonesian
Food & Drink
Room service
Public Areas
PA and sound system
Cleaning Services
Clothes dryer
Safety & Security
First aid room
Fire alarm
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleBuffet
Age
Fee
Adult
Buffet:IDR 108,900 (approx. PHP 377.46) per person
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Cash
Property Description
Opened: 2013
Renovated: 2015
Number of Rooms: 150
The Novotel Pekanbaru is an ideal spot for travelers wanting to discover the city. Visitors to Pekanbaru will find that the Novotel Pekanbaru is a fantastic accommodation choice.
From the hotel, Sultan Syarif Kasim II International Airport is just 11km away. This hotel is located near many of Pekanbaru's attractions including Gereja Mawar Sharon Pekanbaru (GMS Pekanbaru, Masjid Al-Jihad and Galatama Ikan Mas.
At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city.
Frequently Asked Questions
What is the cancellation policy for Novotel Pekanbaru?
The cancellation policy for Novotel Pekanbaru varies depending on the type of room and booking conditions.
What are the check-in and check-out times at Novotel Pekanbaru?
Standard check-in time at Novotel Pekanbaru is 14:00 and check-out time is 12:00.
Can I bring my pet inside the Novotel Pekanbaru?
As much as we love pets, unfortunately, we are unable to accommodate them in Novotel Pekanbaru.
How far is the Novotel Pekanbaru from the closest airport?
The closest airport is Sultan Syarif Kasim II International Airport, and it is about 27 mins from hotel by car (11.4 km).
Is airport shuttle service offered by Novotel Pekanbaru ?
Yes, at Novotel Pekanbaru, an airport shuttle is available. We suggest you call ahead to confirm details.