SpringHill Suites State College

First of all, I simply wanted to point out that their pool was amazing for the family, and my boys truly enjoyed their time in the pool. However, there were some incidents that I have tried to discuss with the front desk, but they were not receptive of the issues. The faucet was broken and loose which means it was difficult for us to use the sink. I had to resort to the shower area to brush my teeth and wash my hands. This should not have happened and should have been addressed immediately. Secondly, my son’s foot got cut, and it had bled out. I was not understanding how it could happen in the room, and then my sock got ripped apart. I found the issue and put my bag over it so nobody would get hurt. I’ve shown the picture to the front desk and they said that I need to report it online. It should not fall on the customers to address this issue and they need to fix this before it hurts someone else. Lastly, bananas were rotting on the bowl of the counter for breakfast and I have asked for a fresh one, they said that I should use what is already there. They need to work on their customer service and addressing those issues.

Very nice stay here at the SpringHill. The hotel is going through some renovations but remains very quiet and spotless. The rooms are massive and comfortable. The desk and breakfast staff were very nice and professional. I highly recommend staying here as when coming through the area I definitely will be staying.

For both days of our stay, from about 8:30 AM til 6:00 PM there was drilling, electric sanding and crew noise from directly over our heads, outside the window and across the hall, even on Easter Sunday! When we checked in, we were advised of this. It was too late to cancel, of course. The person at check-in told us that the information was available "on their website" and expressed no regret, giving us the company line that its purpose was to make the hotel "even more beautiful" for us - as if somehow that made the ripoff right. We spent two unpleasant, nerve-racking days in a place we would NEVER had chosen had we known previously. Shameful - never would we return, construction or not.

Everything

Stayed here for 3 nights with a sports team playing over at the college. The hotel is located right off 99 with easy access and plenty of parking. It is within a cluster of “Williamsburg Style” hotels by Marriott, Hilton, & IHG. I cannot comment on the breakfast as I do not join in hotel breakfasts. The exterior and lobby are very appealing. The downside is that the rooms do need to be updated. They are very typical old style Springhill. The good news is that they have started a renovation of the rooms on the 4th floor. Unfortunately, my room is on the end of the 1st floor and I can hear the work going on all day long as I hang out in my room (while the team is at the school). The continual hammering and pounding is quite annoying. My advice is to choose a different property within this same immediate area, and when traveling back this way after the renovation is complete, rest assured that it will be a great choice at that time!

Friendly stagg