Best Western Plus Hotel Terre di Eolo

Lovely Hotel. Beautiful views from the terrace. Nice Pool. Great staff. Comfortable room. Breakfast with lots of choice. Dinner consists of 3 x starters, 3 x Antipastas, 3 x Mains, 3 x Deserts - everything we had was delicious. BUT - if nothing you fancy - you'd better have a car and nothing noteworthy in Patti.

This hotel promotes itself as a 4 star hotel. It is not. The view was nice, the staff at the desk really helpful, and Sabrina in the restaurant was great. A few others were helpful but generally their attitude was one of indifference. Patti is a dull boring town and this hotel is well out of the town centre. A charge of Euro 15 is made for a car to and from the hotel. There is nothing special about the hotel. They charge customers to use the pool! The restaurant is awful (sorry, but true). The menu is very limited, one meal I had was inedible (home made pasta), and it looks and feels like a cafeteria. Because of the hotel's location there is no nearby competition and to travel to Patti town centre is to add another Euro 30 before you even eat. Good luck finding something open though. The rooms are just okay. The shower base is tiny and after it has been filled with a modern shower, there is only room for a small child. Another problem with Best Western is that they know most rooms will have 2 people with a suitcase each. How about making space for those suitcases so the customers don't have to rearrange the room?

I have just completed a 4 night stay at Best Western Terre di Eolo. My experience was overwhelmingly positive, what a great start to my Sicily trip. I was made to feel very welcome from the first minute I was greeted by lovely Mariano (apologies if I’ve spelt incorrectly) at check-in, to the very last moment at check-out with the wonderful Georgia. I received wonderful service from so many staff members (forgive me I can’t recall every name). In addition, to those I’ve already mentioned, I want to thank Riccardo especially. Nothing was too much to ask, from arranging transfers/taxis, giving recommendations and making outside restaurant reservations. It felt like a really personal service, not pretentious, just truly nice people invested in making your stay awesome. The hotel is in a fairly remote but beautiful location. The vistas are truly stunning. The hotel is clean and well kept. I was very happy with my seaview room and found the establishment excellent value for money. The breakfast was good, a variety of hot and cold options. I also tried dinner at the restaurant on one night and was very impressed with the food which was very fresh and well made. The only very slight reservation I’d say (and I understand this is personal preference) would be the mattress-it was way too firm for me. It didn’t stop me from sleeping 3 of 4 nights, but I would have struggled for a longer stay. Thank you Best Western Team.