Joanna W.
April 7, 2025
The room on the bay floor is nice. If the weather is good, you can sit in the air-conditioned room and watch the sea. I was lucky to see a sunset at the infinity pool on the fourth floor.
There is a seaside restaurant downstairs, which is convenient for eating. There is free parking.
The service is quite poor, and the porter will not help with the luggage. The porter and the front desk receptionist are expressionless and indifferent. The room you booked can choose a twin bed or a king bed, and a front desk girl gave you a king bed without asking. Just asked for a deposit of 1,000, didn't tell where the breakfast was, and didn't guide the elevator... It really embarrassed IHG. In the end, the fat front desk girl helped to change the room, and her attitude was much better than the first girl who checked in. Most of the staff in this hotel don't say hello, and the management should consider what the problem is.
The reception girl at the egg stall in the breakfast restaurant was very polite and courteous, and the service was great.
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