Grande Centre Point Hotels Hotels in Pattaya

This was my third stay here, and unfortunately, it didn't quite live up to my previous experiences. The hotel still boasts many positives, like its excellent facilities and family-friendly focus. However, I felt a noticeable dip in service quality compared to my earlier visits. Two minor changes stood out to me and left a negative impression: 1. Firstly, plastic slippers are no longer provided in the rooms; instead, guests are required to purchase them at the front desk. What's the logic behind this? Considering your hotel specializes in water-based entertainment, are you really expecting guests without their own flip-flops/water shoes to buy them on the spot? Every other family-friendly hotel of this caliber includes plastic slippers as a standard amenity. 2. Secondly, there was no separate energy-saving key card in the room. This meant the room was uncomfortably hot when we first entered. Previously, a dedicated power card was always provided in addition to the two room key cards. This is a basic feature that comparable hotels always offer.

The hotel is very conveniently located, there is a direct exit to the Terminal 21 shopping center. I liked that the room had a balcony with a beautiful view of the city. On the 32nd floor, the restaurant is open only from 17.00, which was inconvenient for us, we wanted to have lunch. There is a mini-water park area for kids, a pool for children and a large pool, 130 cm deep. The kids' club is designed for children up to 6 years old approximately. The slide is suitable for children, because when you land you end up in the water with a shallow pool and personally I hit my butt hard and got scratched, and my 12-year-old son's swimming trunks also wore out. The minibar was well stocked with juices, water, soda, nuts, chips, coffee in drip bags 👍, tea, sugar. Everything you need is in the room, except for an iron, you have to ask for it. The room is clean, the linen and towels are good. Smart TV and you can watch YouTube. Overall the hotel is good, but personally I like it when the corridors and rooms are light, but here it is too dark for me. The staff is very polite. The ice cream by the pool is super tasty!