The absence of a service elevator significantly worsens elevator traffic, especially during peak hours. While the rooms are generally clean, they feel outdated and in need of serious renovation. There are odd, clearly intentional structural elements inside the room that appear to be concealing equipment—raising red flags about guest privacy and safety.
The internet is painfully slow, making it difficult to work or even stream basic content. Lighting is overly harsh due to the absence of proper curtains—only blinds are provided—compromising both rest and privacy.
But the most alarming concern is security: the main door does not align properly with the frame, leaving a visible gap. This flaw allows outside noise to filter in easily—and more disturbingly, it makes it possible for someone to peek inside, which is deeply unsettling for any guest.
That said, the staff are great—consistently courteous, warm, and helpful. They do their best to make up for the facility’s shortcomings, but unfortunately, the issues mentioned above go beyond what good service alone can fix.