Econo Lodge

I booked a last minute reservation due to a family emergency but accidentally booked for the wrong date. I called within minutes of booking to try to move the reservation however the front desk told me that they are not able to reschedule, only a manager can do that. The manager was not in at the time, it was about 11:00 pm, and I was advised to call back the next day at 7:30 am when the manager would be in. I called back the next day and was told that the manager was not in and they nobody knew when the manager would be back as they show up whenever they feel like it. OK. I called the customer service line and they tried getting in contact with the property. They informed me that they could not make the change, again it had to be the manager but told that the manager would definitely be there at 2:00 pm. When I finally spoke to a manager they told me they could not reschedule to reservation because I booked on Orbitz and needed to contact Orbitz to have them reschedule. I contacted Orbitz, who then contacted the manager themselves only to be told that the manager would not approve me rescheduling the reservation. My only option was to cancel the reservation with no refund. Save yourself the headache and the money. These people are thieves and do not care at all about customer service. I get that its a budget motel but ffs they could at least try to be better.

I did not realize it was a pet friendly hotel, which is what I did not want

The room was a little dirty, as was the hotel in general! The staff was friendly, but the property left very little to be desired!

every very good!!! I like Econo Lodge!!!

Convenient location

First of all when we entered the room it was dark and smelled of urine. Later when I went to get a shower, the shower head came off the hook and hit me on the head. Was difficult to get the right temperature of water. It was either too hot or too cold. The bathroom door did not lock. No toilet seat. Room was missing a side lamp. The floor in the bathroom is filthy. At night we couldnt sleep with all the noise next door. TV too loud kids crying and people talking loud at 1 oclock in the morning. Will not stay there again. By the way this was room 203.