The Royal Surakarta Heritage - Handwritten Collection Reviews
The Royal Surakarta Heritage - Handwritten Collection
Slamet Riyadi St No.6, Kampung Baru, Kampung Baru, Pasar Kliwon, Surakarta, Central Java, 57111, IndonesiaView Hotel Details
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The Royal Surakarta Heritage - Handwritten Collection Guest Reviews
4.3/5
Very Good
90 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.1
Service4.4
Cleanliness4.4
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All reviews(90)
Positive reviews(85)
Reviews with photos/video(32)
Awesome stay(29)
Friendly staff(16)
Delicious breakfast(14)
Awesome rooms(12)
Poor air conditioning(7)
Convenient location(6)
Well decorated(5)
Located downtown(5)
Negative reviews(5)
Guest User
Deluxe King Room
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Dec 23, 2024
A beautifully presented hotel, almost museum like, in the center of Surakarta. The breakfast buffet is wonderful, with Indonesian, Chinese and Western food. Walking distance to many sites, including Pasar Gede, Pasar Klewet, and the Keraton. Batik shopping and great coffee shops nearby. The best place to stay in Surakarta.
Response from Property: Dear Guest,Thank you for choosing The Royal Surakarta Heritage Hotel and giving a good review of our hotel.It is very encouraging to hear that our standards of service and hospitality can meet your wishes and expectations, we continue to do our best to ensure that all our guests have the best possible stay.We will share your review with the whole team. We are sure that this feedback will motivate all staff to continue to improve service quality.We look forward to welcoming you back to our hotel on your next visit!Warm regard,The Royal Surakarta Heritage
K. Widiawan
Superior King Room
Stayed in Nov 2024
Couples
21 review
4.7/5
Amazing
Posted on Dec 23, 2024
Staffs: Very friendly
Room: 3rd floor, the view is neighbour's roof.
Parking lot: very limited
Breakfast: good, but there was a dead caterpillar. The chef apologized and explained the process in the kitchen. This incident was unintentional.
Location: down town, close to Pasar Gede, Alun-alun, Balai Kota, Benteng, and so on.
Drinking water: askthe staff for a refill
Hotel theme: Javanese (and Batik) culture, with statues everywhere and masks in the room.
Overall: good to excellent
Mohsin Khan7
Superior King Room
Stayed in Aug 2024
Business travelers
5 review
4.5/5
Great
Posted on Sep 7, 2024
An amazing heritage hotel with amazing staff
Great collection of food in breakfast
Nice swimming pool
Just loved the stay here and will stay again in future too
Danidans
Superior King Room
Stayed in Jul 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Aug 21, 2024
I recently stayed in a Superior King Room. The room is small and might not be ideal for families, but it worked perfectly for a solo traveler. The morning breakfast was a highlight, offering a wide variety of choices that made my stay more enjoyable.
The gym facilities and the 1.4-meter swimming pool were also excellent, adding to the overall positive experience. I highly recommend booking a massage session at the Mustika Spa. After a long trip, the therapist, Wanda, was a true professional and provided exactly the relaxation I needed.
However, one downside was the bathroom door in my room, which was quite old and creaky. The management should really look into this problem and solve it
JalanSabtu
Superior King Room
Stayed in Jul 2024
Solo travelers
24 review
4.0/5
Very Good
Posted on Sep 15, 2024
as always the best hotel in solo. Their breakfast was amazing with lots of option. It is an old hotel heritage with Javanese culture accent on their interior.
Staff was amazing warm and helpful especially at the dining area. rooms were spacious and clean.
but this time i was ar superior room not as big as deluxe and the room not quite cold enough. I have to call several times for checking the AC to make the room cooler. i think better booking their deluxe room cause the superior definitely not cool.
Guest User
Superior King Room
Stayed in Nov 2024
Business travelers
12 review
3.7/5
Posted on Dec 18, 2024
The air conditioner in the gym room is not enough, old gym facility. The breakfast has many local foods, but as oversea traveller I it’s not really fit my tastes. May be more favour towards local.
Billy Cambino
Deluxe King Room
Stayed in May 2024
Business travelers
19 review
5.0/5
Outstanding
Posted on Jun 30, 2024
I got upgrade room, great hospitality, clean and nice hotel, definetely comale back again
Anonymous User
Superior King Room
Stayed in Oct 2024
Family
17 review
1.7/5
Posted on Nov 27, 2024
The door difficult to open ask them to come for help they didn’t come and breakfast just so so totally not nice. Very old hotel
Minori
Superior Room with 2 Single Beds
Stayed in Aug 2024
Business travelers
4 review
4.7/5
Amazing
Posted on Sep 29, 2024
It was very cosy and traditional hotel! The facility is old but clean and organized. I liked the breakfast the most!
Guest User
Superior King Room
Stayed in Aug 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Sep 29, 2024
It is a traditional Indonesian decor. Everyone very friendly and helpful. The only issue I had was the one valve and the drain in the tub needed some repair. Other than that greatly enjoyed my stay.
Guest User
Deluxe King Room
Stayed in Aug 2024
Solo travelers
19 review
3.7/5
Posted on Sep 24, 2024
Its a real nice modern place with spacious rooms. The breakfast was okay. It's located not that far from tourist attractions but you need to take a Grab to go anywhere as even crossing the large road in front is hard. There's a night food stall place across the street but again it's not so nice or easy to walk there.
Guest User
Deluxe Twin Room
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 16, 2024
My only complaint is that I was woken up several times by the music played in the pool area from 6am, which included heavy bass, and had to call reception one morning because it was so loud, later in the day it didn't matter.
Everything else in the hotel was great. The service was good, the staff were friendly, my room was clean, the breakfast was fantastic. The staff are competent, and provided me with everything I needed. Gym was well equipped, and the pool was lovely. With the exception of the music played so early in the morning, my stay was wonderful and this is easily one of the best hotels I've had the pleasure of staying at.
Ade Sumardi
Superior Room with 2 Single Beds
Stayed in May 2024
Family
8 review
4.2/5
Very Good
Posted on Jun 23, 2024
Location at center of solo, walkable to pasar gede and batik center. On sunday, car free day infront of hotel many activities and traditional food stall
Aizan
Superior Room with 2 Single Beds
Stayed in May 2024
Travel with friends
10 review
4.2/5
Very Good
Posted on Jun 15, 2024
beautiful hotel. well taken care n simple basic breakfast. watch out for room with poor air-conditioning
Yasmin
Superior King Room
Stayed in Oct 2023
Couples
6 review
4.7/5
Amazing
Posted on Nov 9, 2023
Beautiful well maintained hotel with good breakfast spread and good staff. They have beautifully decorated the hotel especially the lobby and along the corridors to the guests rooms. I just love the big fluffy clean fresh smelling towels. The location of the hotel is also so strategically located near to places to visit. I would love to stay in the hotel again if I get to visit Solo again in the next future