Business Hotels in Pasadena

The room was nice, clean, and the service was friendly. The small garden was a bit of a pit this time, just a dirt yard, but everything else was great. In addition, the price has increased by 30% this year compared to last year, Los Angeles is also crazy

A naval ship type experience. Smallest hotel room I’ve been in since NYC. Reinforced staying on the right side of the law lest you end up in a place this small. The shower glass was a part of the actual room. We love historic hotels but I’ll pass on this one. The great downtown location you’d expect for a historic hotel, but not even a dresser in the room itself. No room! Nowhere to even put one piece of luggage in the closet! Only plastic cups in the room, no room to put a toothbrush on the bath vanity, no floor length mirror (we were attending an event), and the room lighting was poor. We are only here for two days, and we were claustrophobic the first hour. Even the hallway felt like being on a ship. Truly considered upgrading or changing hotels. Nice ambiance and charm downstairs. Parking situation was decent but expensive (as expected), $29 for self park. I think it might be a nice place for an event, but truly go get a hotel room built for modern size humans. Hotel staff gave little help with taxi service which I found baffling.

The room was very noisy near the road and the room smelled of alcohol disinfection. The surrounding neighbourhood is still relatively safe. There is a Thai restaurant at the door. The taste is good. The diagonally opposite supermarket is more expensive and the hotel's breakfast is still delicious.

The location is very convenient for Pasadena and surrounds. It's just a short walk to shops and restaurants and felt safe at night. The front desk staff were polite and friendly. Downsides: They were heavy-handed in using an industrial strength room deodorizer in lieu of giving it a deep clean. The smell barely faded after leaving the window open 24/7. We found kibble on the floor because they hadn't vacuumed properly. (Maybe the previous pet-owner occupant was the reason for the deodorizer?) The fridge wasn't working and they did try to fix it. But in the end it never worked so we had to through out all of our perishables. The room never felt that clean or well cared for. No, I would not recommend staying here.

Coming from a hotel ”snob”,saying that this Westin is one of the finest hotels I've had the pleasure of staying in means a great deal. Kudos to the professional and friendly staff - especially Adrionna, Autumn, Erwin, Guille and Marcos. Location perfect and interior and exterior first class.

One bottle of mineral water for 3 guests booking in the room! Front desk said this is as per State Law that only 1 bottle for 1 room! Room service needs 24 hours notice! Message of daily car park charges was not delivered clearly, we were charged 4 days x USD30 for zero use of overnight parking. Original charges was 7 days, hotel front desk took away 3 days and charged us 4 days, although this is out of goodwill, I still feel that this is badly handled.

The HP in Pasadena is beautiful ... more like a Regency, with a spacious, well-appointed lobby and spacious breakfast area. The room was clean & spacious, with a different layout than other HP's ... the bathroom was NOT situated at the foot of the beds where light/noise would bother those sleeping. Location of the hotel was great for our sporting event at the convention center and walkable to Colorado Blvd. shops. Will definitely stay here again!

1. The parking lot is free and there are sufficient parking spaces. The parking lot is in the hotel yard, which is very convenient. There is a Target affordable supermarket 2.1.6km away, making it very convenient to buy daily necessities and food. There is Uncle ** a little further away, which is more convenient by car. 3. There is a Japanese restaurant 300 meters east of the hotel. It tastes good. I ate there for two days in a row. Use YELP. 4. The security of the hotel is good and no abnormalities were found. 5. The shower room on the fourth floor has a small amount of water and needs to be rinsed more. 6. You don’t need to clean the room every day, put up a do not disturb sign, and save tips. 7. The hotel equipment outside the room on the fourth floor is a bit loud at night, so people who are sensitive to sound should be careful. 8. Breakfast only includes milk, orange juice, coffee, bread rolls and cereal. No meat and eggs.

Our family had a leak in our home and were displaced for about a month. After staying in 4 other hotels prior to the Residence Inn, we decided to choose the Residence Inn Los Angeles Pasadena / Old Town for the remainder of our displacement. Overall our stay was great! The staff, especially the morning front desk team, was very friendly to us, and our family was able to become very familiar with them. Our daughter even made some of them friendship bracelets! The rooms were spacious, and for the most part, quiet, and we took advantage of some of the amenities like the gym and free complimentary breakfast. The only thing I would suggest improving upon would be the communication between the sales team and front desk, and front desk and housekeeping. There seemed to be some communication breakdowns between the departments. I'd also suggest that the sales team be more responsive to the guests when asked questions. I sent two emails and never received a response, and instead, had to also follow up with phone calls. That isn't the best business practice in a hospitality setting. Other than those small issues, the hotel was clean, modern, and quiet. It was a great place for an extended stay with children. The location is perfect as its a VERY short walk to restaurants, bars, and shopping in Old Town Pasadena. Also, it's only a short drive to the Rose Bowl. God forbid we are in that position again, but if we are, we will certainly stay at the Residence Inn Los Angeles Pasadena / Old Town! Special shout out to: Kayre (FD), Brianna (FD), Sebastian (Hskp), Danny (FD), Carmen (Hskp), Evelyn (FD), Katrina (FD), and Janet (FD)