Guest User
January 31, 2025
I recently stayed at Hedon Spa & Hotel, and overall, my experience was positive, though there were a few bumps along the way. The check-in process was disappointing. The staff member who assisted me was surprisingly rude and didn’t seem very welcoming. I felt frustrated, as this was my first impression of the hotel. However, things quickly turned around when I checked out. The staff at check-out was incredibly kind, friendly, and professional, which really helped redeem my experience. Aside from the rocky check-in, the rest of my stay was very enjoyable. My room was clean, spacious, and well-appointed with all the necessary amenities. The bed was super comfortable, and I appreciated the little touches, like quality toiletries and a well-stocked minibar. The hotel’s facilities were great too. I had the chance to enjoy the spa and bar, and everything was well-maintained and convenient. The breakfast offered a wide range of options, and I was pleased with the quality of the food. What really made a difference, aside from the great check-out experience, was the overall service. The staff in the restaurant and around the hotel were friendly and attentive, always ready to assist. The location was perfect—close to the central city and of course Sea Bay, which made it easy to explore the area. All in all, while my check-in experience wasn’t ideal, the rest of the stay made up for it. I would still recommend Hedon Spa & Hotel for its great amenities,