Sunrise Ridge Waterfront Resort

We really enjoyed our stay at Sunrise ridge, our 1 bedroom junior suite was very nice, quiet and comfortable. Really nice outdoor pool and beautiful grounds.  TV box could use an update but otherwise all good.

I rarely leave reviews, but I feel compelled to in this case. Pros: nice spacious room, decent beach access. Cons: rude staff, very limited parking for anything other than 1 car, extremely noisy. If you aren't towing anything (even a small boat), you don't value customer service, and you don't mind constant noise and privacy intrusion from other guests/children, you might enjoy it. My wife and I did not.

Perfect accommodation for a young family. The townhouse was beautiful and including all of the amenities for us the have a wonderful, stress free vacation. Grounds and pool was fantastic and positive atmosphere throughout the resort.

We had a wonderful stay at Sunrise Ridge Resort! We stayed in 421A on the second floor and we had a very spacious updated room with air conditioning, full kitchen and living room. We enjoyed relaxing fires, walks along the ocean front beach and trails at Rathtrevor Provincial Park. Parksville was such a great hub to explore the island. So many great highlights but Horne Lake Caves was a great day trip...a must try! Special thanks to Mark and Adrian for your assistance and great customer service! We will be back!

We’ve stayed there before and this time , it’s a good hotel with a beautiful views and amenities . However, this year, we were quite disappointed with the cleanliness. We had a late check-in around 4:30 PM. Although the check-in time was mentioned to be 4:00 in the email, our room was still not ready by then. We had been waiting since 3:30, and when the front desk called housekeeping, there was no response for few times! Eventually, their manager personally checked and politely informed us that it would take another 10–15 minutes. But even after that, the room wasn’t ready. We truly appreciated her kindness and effort to make us feel welcome , especially the gesture of giving chocolates and a small gift to our son. However, we were tired from the trip and really needed to get to our room. When we finally entered the suite, the living room had not been vacuumed. The microwave and BBQ were extremely greasy and dirty. It was disappointing to see such a beautiful room with such a lovely view lose its charm due to poor cleanliness. Later that night, we noticed there weren’t enough blankets,when we called the front desk, they brought us what we needed. Also , the pool and hot tub were clean and nicely heated, which we really enjoyed. We’d like to thank Kan and the manager for their hospitality. We sincerely hope the housekeeping service improves, because if not, the resort risks losing loyal guests.