Name: Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL
Address: George Town, Malaysia
Rating: 9

Singapore

Malaysia

Batu Ferringhi

George Town

Pegoh

Langkawi

Thailand

Bangkok

Our stay was amazing! We booked the hotel to celebrate our anniversary, and it turned out to be a fabulous experience. The scenic view, spotless cleanliness, attentive service, complimentary car park at Marina Square, and thoughtful chocolate treats made our stay extra special. The newly renovated room was beautiful, and the pool even offered food and drinks. We enjoyed a relaxing swim before check-in!

Thank you, PARKROYAL, for making our anniversary so memorable.

We stayed here for two nights to celebrate my husband’s birthday and had a fantastic, pleasant experience. The rooms were clean and well-maintained, and the bathroom was especially beautiful and we loved the bathtub! The garden-themed furnishings added a charming touch that we really appreciated. There was also a complimentary birthday cake delivered by the staff as well, which we appreciate :) 

We had requested a room with a nice view and were pleased to be given a high-floor room (Level 14) overlooking the Padang which was a lovely touch.

One small point of feedback: we noticed that the toiletries provided (body wash, shampoo, and conditioner) were manufactured in 2022. It would be great if these could be refreshed to ensure the best guest experience.

Overall, a very enjoyable stay and we would be happy to return.

We arrived quite late at the hotel, but they still kindly gave us a complimentary room upgrade. The room, which had a balcony, was incredibly comfortable and very spacious. When we checked out, free luggage storage was available, and they even helped us arrange a taxi to the airport. The service was absolutely superb!

Excellent Family Experience at Parkroyal Penang Resort

Our recent stay at Parkroyal Penang Resort was truly enjoyable and memorable. From the moment we arrived, every staff member — from the parking guards and bellmen to the café, restaurant, pool, and housekeeping teams — was genuinely friendly, helpful, and welcoming.

Special thanks to Ms. Elita and Ms. Hema for their warm hospitality during check-in and clear explanation about the resort facilities. Appreciation also to Ku Irham, who patiently showed us several room options and helped us choose the most suitable one for our family. The view from our room was lovely — I could watch my child playing in the pool below and still enjoy a nice beach view.

Grateful to Mr. Alfizan, the bellman, for his kind help with our luggage, and to the Chinese housekeeping lady (Level 2 near the kids’ pool) for her thoughtful reminder to keep our balcony door closed when monkeys were around — such great attention to detail!

We also truly appreciated the complimentary birthday cake for my wife. It was a wonderful gesture that made our stay extra special.

Breakfast was delicious with plenty of choices, room was clean and cool, and the atmosphere throughout the resort was relaxing and family-friendly.

Highly recommended for families looking for a warm and welcoming beach resort in Penang. We’ll definitely come back again!

I had a pleasant stay at this hotel. I've always wanted to try this Hotel since i was a child, because i once sent my mom for course. The staffs were all so friendly, i've got a free upgraded room. They have an amazing breakfast spread (better come down early because the foods are plenty!). My kids (and myself) enjoyed the pool. Definitely a worth visit. They have decorated a beautiful kolam too!

PARKROYAL Hotels & Resort

Columbus

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Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL