Read genuine traveler ratings & reviews to find your perfect stay.
Posted onFeb 16, 2026
Guest User
Location is really solid, with some decent dining across the street. Rooms were clean and beds were very comfortable. Staff was friendly and professional, but I got a weird vibe from them. Not sure what that was about. Thiis hotel chain definitely cuts costs when it comes to things like soap, shampoo, toilet paper, and other room amenities. That all felt super cheap. Breakfast was acceptable. Not a lot of options. Waffles were good, eggs were passable, sausage was standard. I'd not want to eat it for more than two days in a row, but it hit the spot for what it was. Wouldn't avoid in the future, but certainly not memorable.
Show more
Price per night from:NZD 236
Posted onJul 6, 2026
Guest UserI stayed here for two nights during the World Cup weekend and paid about $366. Unfortunately, I don’t feel the stay was worth the price.
When we arrived, the room key cards weren’t working, so hotel staff had to escort us upstairs and manually let us into our room after we had already carried all of our luggage. That was a frustrating way to start our stay.
The elevators were also malfunctioning. Each time we needed to use one, we had to call the front desk so an employee could operate it remotely. Having both the key card system and the elevators not functioning properly is a major inconvenience, especially for a hotel charging premium rates during a busy event.
What disappointed me the most was the way my concerns were handled. I asked whether the hotel would consider some form of compensation for the significant inconvenience. Instead of showing any empathy or offering a solution, I was essentially told that if I wanted my money back, I could leave. As someone who had driven 16 hours from out of town, that wasn’t a realistic option.
I later contacted Trip.com to express my concerns, and the overall experience left me feeling that customer service was lacking when guests raised legitimate issues.
The room itself was acceptable, but the combination of the broken key card system, unreliable elevators, and dismissive customer service made this a disappointing stay. I would not choose to stay here again.
Show more
Price per night from:NZD 189
Posted onSep 23, 2024
rhemagrl
The service was great! It was an elegant setting, clean and our stay was noise free. The food at the hotel restaurant was delicious! Our only concern was it was advertised as free breakffast included and it was not included. This was an added expense and inconvenience to go somewhere else that has comparable food for less.
Show more
Price per night from:NZD 185
Posted onMay 28, 2026
Guest UserHotel was clean, staff was super friendly. Breakfast was amazing. We will absolutely be back
Show more
Price per night from:NZD 215
Posted onSep 14, 2025
Yisitelaqihuangong
Good environment, friendly staff,quiet stay
Also convenient with supermarkets and malls and everything u need nearby
Show more
Price per night from:NZD 168
Posted onAug 30, 2025
HYUNJIK
It was unfortunate that there were no restaurants and marts around, and the road to the main road was located in a rather dangerous place.
The staff were all friendly.
Show more
Price per night from:NZD 186
Posted onJan 28, 2024
Myty Lou
We love Embassy Suites by Hilton! Number 1 reason for its safety and cleanliness! We stayed there for 6 nights, and it felt like home. They have a fridge, microwave, coffeemaker, TVs in the bedroom and living room, and the crib we requested for the baby! Plus points for the laundry on the second floor! Their breakfast is great, but, you know, six days with the same breakfast? I'd rather sleep. LOL! Seriously, we love how cozy our room is!
Show more
Price per night from:NZD 220
Posted onApr 3, 2026
Ruby29
I had a wonderful stay at this hotel. The staff were friendly, the room was clean, and the location was very convenient. I would be happy to stay here again.
Show more
Price per night from:NZD 128
Posted onOct 17, 2024
Ting Yu Chang:)
I am staying in room 134. The receptionist in the morning was very kind, and the cleaning staff were very diligent. The room was very clean and comfortable. I will definitely come again next time. Excellent!
Show more
Price per night from:NZD 160
Posted onFeb 16, 2023
Guest User
Motel lobby and breakfast area both closed in February 2023 door signed “closed due to Covid”. Appears real reason is just to save upkeep cost. Cold breakfast consists of 2 bars a package of low cost muffins and a tangerine. Room had missing facial tissues, missing wash cloth, stained carpet, damaged window covering. Dogs allowed and I got to listen to a barking dog all evening. Needless to say I’m going to choose other lodging in this area in the future.
Show more
Price per night from:NZD 100