Hotels with Parking in Dickenson Bay

I am a world traveler and have stayed in many resorts and by far this has been the worst experience ever. Here are the incidents throughout my stay at Royalton Chic Antiqua. (1) I paid for ocean view but was put in a pool view, (2) the safe and door stop working due to low batteries, so I had to wait to retrieve my valuables and stand outside in the heat until they came and let me in, (3) There was no room service on the second day with trash running over and no towels. It was around 1:00am when I got to my room, so I just borrow towels from my girlfriend's room few doors down. (4) After I complained, they cleaned the room, but there were leaked ink marks on bed covers, dresser, walls, front door and my backpack, decorative pillows for bed were left on the floor. After reporting these incidents to the manager (Makeba) I was told she would reach out to upper management and get back to me but did not. Upon on check out I spoke to another manager (Alton) and requested adjustment to my bill for wasting hours of my vacation time dealing with multiple issues and he promise me he would refund a day. I have yet to see any adjustment. I sent email to reservation department, no answer. My reservation confirmation number is 41718SE010367, my expectation is for Royalton Chic Management team to honor what was promised. If not, I will be reaching out to the general manager. while I understand issues may arise during vacation, but not throughout the entire stay...totally unacceptable.

Small development of apartments on the beach with a quiet pool area, all beautifully maintained. The apartment was well equipped with large fridge/freezer, 2-plate job, microwave and grill/oven. Efficient air con and ceiling fans, very comfortable bed, ample hot water, great shower, plenty of clothes hangars. The grounds are treated for mosquitos each week. All of the staff were absolutely wonderful and went out of their way to ensure our stay was enjoyable - our luggage was lost - Reception staff making regular calls to the airport for us and housekeepers left wine and flowers in our room with a lovely card saying how sorry the team were about us not having any of our personal items. We will definitely return to this ‘home from home’. The staff are the most caring we’ve encountered anywhere in the Caribbean.

The hotel is located in the northwest of Antigua Island, only a 10-minute drive from the capital St. John. There is a large supermarket 1.6 kilometers south, which is very convenient. The hotel is in good condition and suitable for long-term vacations. There are some small restaurants and bars on the beach. There is a small supermarket next to the hotel reception where you can buy some simple supplies. It should be noted that there are many private parasols and lounge chairs on the beach, which are paid for use. If you don't rent a car, the hotel front desk can help you call a taxi. In addition, it is also very close to the Chinese Embassy. Interested Chinese can go to the door to punch in.

Really friendly staff, nice size accomadation, nice family feel and friendly enviroment. Close to the beach, just a 5 minute walk, there is a steep hill to climb on the way back from the beach which could pose a problem for some people. Nice pool area with sunbeams and seating. Its not close to any shops or a small store for supplies, so you will need a car. Everything in the accomadation worked well except for the oven which would not come on, I went shopping with the intention of using the oven to do some cooking, but ended up having to give the shopping away to a friend on the island after I realised the oven did not work. Stove worked fine, nice size fridge and nice microwave that was in good working condition. The only other issue was the roof in my room leaked when it rained heavy (this happened on 3 occasions) the first occasion it leaked all over my luggage, I was out at the time and came back that night to find my luggage soaked, I was so lucky that my electrical goods like my laptop was not locked in that case (also to safe is too small to accommodate a laptop and you have to pay to use the room safe). I did report the leak to the security worker that night, as there was also a power cut that night and the wifi went off and did not come on until midday the following day, however the security guy said he would report it for me, but clearly he didn't report it as no one followed up with me. On the other 2 occasions I moved everything from where the leak was and placed the bathroom mat under the leak. I would recommend staying here but there needs to be a few minor repairs to make it perfect. Only cost $10US an hour for late check out if you have a flight after the checkout time of 12 noon which is useful.