Sheraton Park City

This is an average mid range Sheraton Hotel. The service is average. I have an issue with their parking arrangement (received a parking ticket), but the manager said the parking service is managed by a different company. Please make sure you read the signs very very carefully when you park. The front desk never told you to pay attention to all those confusing signs, and the manager never apologized that her employee needs to remind the guests about parking details. Other than that, the experience is OK. They have shuttle to Park City lifts and Deer Valley lifts during the daytime, as well as to Main Street in the evenings. Try to have a room facing outside streets, not the courtyard, where the indoor pool is. The noise from the indoor courtyard pool is amplified, and their sound insolation is quite bad. Their onsite restaurant is not too impressive. Try a neighboring restaurant "Salt Box," where the food is very tasty with very reasonable price.

Upon check-in, the registrar could not find my reservation which had already been paid in (what I thought was) full. She had to call some one to help her. I was asked for a credit card for any incidentals. There was a $50.00 charge put on the card immediately. I was told that at the time of check-out that $50 would be credited back if not used. When I received my credit card statement, there was a $33.04 charge on it from the Sheraton. Upon my call to you, I found out that it was a destination fee. I feel strongly about the fact that all fees should be pointed out at the time of the reservation. The city was in the midst of road construction which made the entry and exiting from your facility very confusing and difficult. The on-site parking lot is extremely small. The additional parking access to the hotel was across the street that was one of the streets in the middle of the road construction. Not your fault, I do realize, but not conducive for toting luggage.