La Villa des Ternes Reviews

Name: La Villa des Ternes
Address: 97 Av. des Ternes, Paris, 75017, France, 97 Av. des Ternes, Overseas, France
Rating: 4.1

La Villa des Ternes

97 Av. des Ternes, Paris, 75017, FranceView Hotel Details

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Rooms and Guests

La Villa des Ternes Guest Reviews

4.1/5

Very Good

121 review

Verified reviews

Location4.2

Amenities4.0

Service4.1

Cleanliness4.2

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All reviews(121)

Positive reviews(20)

Reviews with photos/video(3)

Great service(5)

Negative reviews(1)

Guest User

Classic Single Room

Stayed in Sep 2023

Couples

1 review

4.7/5

Amazing

Posted on Sep 19, 2023

Very helpful staff, we where late for checkout and they did not cause a problem at all.

Cometosee

Solo Room

Stayed in Feb 2023

Solo travelers

13 review

4.7/5

Amazing

Posted on Mar 8, 2023

Super location, walkable to the metro station. Bus stop just at the cross roads. And huge selection of restaurants around. Room is pretty small, so ideal for those who love to explore Paris. The neighborhood is great. Walkable to Arc de Triompe. I did enjoy walking around as so many local shops, restaurants. Staffs are friendly and very interactive if you have questions about attractions in Paris. I enjoy the place and my time there.

Response from Property: Dear Guest, Good afternoon, Thank you for taking the time to share your opinion about your experience at our hotel. We are happy to read that you appreciated the quality of our service and the availability of our staff as well as our location! Hoping to have the chance to welcome you again at La Villa des Ternes, our teams wish you an excellent day. Best regards, Adrien Regard - Assistant Manager

rocera

Club Double or Twin Room

Stayed in Feb 2023

Business travelers

32 review

5.0/5

Outstanding

Posted on Mar 13, 2023

Excellent hotel, excellent location, the reception staff is available and great

Response from Property: Dear Guest, Good afternoon, Thank you for taking the time to share your opinion about our hotel. We are happy to read that your stay at La Villa des Ternes perfectly met your expectations! The satisfaction of our customers is our highest priority. We look forward to welcoming you back to La Villa des Ternes and wish you an excellent day. Best regards, Adrien Regard | Executive Assistant

Lydia

Classic Single Room

Stayed in Sep 2022

Business travelers

10 review

5.0/5

Outstanding

Posted on Nov 25, 2022

I had a great stay, the hotel is cleaned and the staff are nice and helpful. I would highly recommend!

Response from Property: Dear Madam, Good afternoon, Thank you for taking the time to share your review of our hotel. We are happy to read that your stay was perfect! We look forward to welcoming you back to La Villa des Ternes and wish you a wonderful day. Best regards, Adrien Regard | Executive Assistant

LA26

Classic Single Room

Stayed in Dec 2022

Business travelers

7 review

3.7/5

Posted on Jan 6, 2023

small room , cozy , not enough cleaning in the room

Response from Property: Dear Madam, Dear Sir, Good afternoon, Thank you for taking the time to share your opinion about your stay at the hotel La Villa des Ternes. You have expressed your dissatisfaction with the quality of our cleaning service and we are sincerely sorry for this. We are sincerely sorry that your stay at the Villa des Ternes did not fully meet your expectations. We remain at your entire disposal for any questions or additional information. The team of the hotel La Villa des Ternes joins me in wishing you an excellent day. Best regards, Adrien Regard | Executive Assistant

Guest User

Classic Single Room

Stayed in Aug 2022

Couples

2 review

4.5/5

Great

Posted on Oct 13, 2022

Really nice experience staying at this hotel. Definitely recommended.

Response from Property: Dear Madam, Dear Sir, Good afternoon, Thank you for taking the time to share your review about our hotel. We are happy to read that you enjoyed your stay at our hotel! Looking forward to welcoming you again, the team of La Villa des Ternes joins me in wishing you an excellent day. Best regards, Adrien Regard | Assistant Manager

Isabella

Classic Single Room

Stayed in Jul 2022

Couples

1 review

3.5/5

Posted on Jul 14, 2022

Not really worth the money

Response from Property: Dear Madam, Good afternoon, We thank you for taking the time to share your experience about your stay in our hotel. However, you have indicated that you were disappointed with the quality/price ratio and we are sincerely sorry for that. The team of La Villa des Ternes joins me in wishing you an excellent day. Best regards, Adrien Regard | Executive Assistant

Guest User

Classic Single Room

Stayed in Jul 2022

Business travelers

5 review

5.0/5

Outstanding

Posted on Jul 27, 2022

Very good

Response from Property: Dear Madam, Dear Sir, Good afternoon, Thank you for taking the time to share your review of our hotel. We are very happy to read that your stay in our hotel was up to your expectations! Hoping to have the chance to welcome you again, the entire team of La Villa des Ternes joins me in wishing you an excellent day. Best regards, Adrien Regard | Executive Assistant

Msubasic

Classic Single Room

Stayed in Dec 2023

Couples

10 review

5.0/5

Outstanding

Posted on Dec 24, 2023

Very nice hotel, very well located 10 minutes from the Champs Élysée (on foot) Very nice welcome, very helpful people (thanks to Charlotte) Perfect cleanliness, I recommend

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Wangxinxin

Classic Single Room

Stayed in Nov 2023

Business travelers

319 review

3.7/5

Posted on Nov 13, 2023

The location is good, there is a restaurant downstairs, overall good. Recommended.

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Guest User

Solo Room

Stayed in Jul 2023

Booked for others

1 review

2.0/5

Posted on Aug 3, 2023

Just got off the plane ✈️ Arrived at the front desk and checked in for 2 hours. The check-in was not successful. The weather was cold and I just stole my luggage. UnionPay cash payment was not accepted. I went to the hotel to deal with it. We refused to check in and said that we would refund the next day. Then it took two weeks to reply and refuse to refund. Ctrip customer service has discussed with the hotel many times to no avail. I think it is very unreasonable.

Original TextTranslated by Google

Response from Property: Hello Thank you for taking the time to share your opinion with us. Our terms and conditions of sale state that a guarantee must be provided before you are allowed into the room. Unfortunately, as this condition cannot be met, we are unable to give you access to the room. The entire staff at La Villa des Ternes joins me in wishing you a pleasant day. Sincerely, Adrien Regard - Assistant Manager

Anonymous User

Classic Double Room

Stayed in Mar 2023

Business travelers

9 review

5.0/5

Outstanding

Posted on Apr 5, 2023

The location of the hotel is very good, and it is convenient to eat around. There are supermarkets and pharmacies. The service is enthusiastic. Like other hotels in Europe, the room is a bit small, and you can't turn around with a suitcase.

Original TextTranslated by Google

Response from Property: Dear Madam, Dear Sir,Good afternoon,Thank you for taking the time to share your experience about your stay at La Villa des Ternes! We are happy to read that your stay was up to your expectations! Hoping to have the chance to welcome you again, the hotel team joins me in wishing you an excellent day.Best regards,Adrien Regard | Executive Assistant

Guest User

Superior Room

Stayed in Apr 2023

Solo travelers

1 review

4.0/5

Very Good

Posted on Apr 11, 2023

The bathing experience is very bad, the hot water is unstable, but everything else is fine.

Original TextTranslated by Google

Response from Property: Dear Madam, Dear Sir, Good afternoon,Thank you for taking the time to share your opinion about our hotel.We are happy to read that you enjoyed your stay at La Villa des Ternes. We have taken into account your remark concerning the problem of the temperature of the water in your shower. I would like to inform you that following your remark our technical team has done what was necessary. Hoping to have the chance to welcome you again in our hotel, we wish you an excellent day.Bets regards,Adrien Regard | Executive Assistant

Guest User

Superior Room

Stayed in Feb 2023

Business travelers

32 review

3.5/5

Posted on Feb 26, 2023

Quite simple. Small room compared to what I had understood from the reservation

Original TextTranslated by Google

Response from Property: Dear Madam, Dear Sir, Good morning, We thank you for taking the time to share your opinion about your stay at the La Villa des Ternes hotel. You express your dissatisfaction with the size of the room you had during your stay. The category you benefited from corresponds to the one you reserved and which is indicated at the time of booking. We are sincerely sorry that your stay at Villa des Ternes did not fully meet your expectations. The team at the La Villa des Ternes hotel joins me in wishing you an excellent day. Sincerely, Adrien Regard | Executive Assistant

Saertewanganshi

Classic Single Room

Stayed in Apr 2022

Other

21 review

4.7/5

Amazing

Posted on Jun 4, 2022

The location is very good, small and exquisite, very quiet. Breakfast is very refined and elegant, jams, cheeses are all in small packages. The room is relatively small. There are many convenience stores around.

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