Ibis Budget Paris la Villette 19ème Reviews

We weren't expecting much as this hotel was listed as a budget hotel, and yet despite our low expectations, everything was extremely atrocious. Below I will detail the various horrible experiences we had during our stay. 1. First, and most importantly, room service tried to unlock our luggage when we were away. On the first day of our stay, we found that the number on our luggage locks were different from when we left the room. Cleaning staff tampered with our locks! We changed the passwords immediately. Luckily, our belongings were safe and we escaped relatively unscathed. 2. Staff were extremely impolite and unwelcoming. They were extremely hesitant to give us towels. The receptionist rolled their eyes at us even when we told them repeatedly that they had only given us 1 towel for 3 people! We weren't allowed any extra towels (more than 3) either. 3. The shower door was leaky, causing water to flood our room every time we so much as turned on the shower! Coupled with the fact that they refused to give us extra towels, the floor became a huge slipping hazard. The shower door was also transparent. 4. There is no store room provided for check out. We had to pay 14€ to store our luggage in 2 dingy lockers that barely fit our largest luggage (which is still rather small). The lockers were confusing to use, so we asked for help from hotel staff, but they shrugged and told us they didn't know how to use the machines! The very machines that were in their place of work! Is it not the staff members' job to help customers navigate the ins and outs of the hotel? 5. Bugs! Many tiny, black bugs flying around in the room! 6. The room was incredibly stuffy, even with the air conditioner on. Don't waste your money. You deserve better than this appalling treatment.

I was afraid to get to the hotel in the evening.

Not bad if everywhere else in town is full. Pretty basic, average breakfast, quite expensive for what you get.

Nice for short visits..need hooks to hang clothes and towels

Stayed at this hotel for 2 nights. The hotel is super budget, there are no cups, spoons, or kettle in the room. The toilet and shower occupy part of the room; under the door to the toilet there is a decent opening to the floor, the width of a palm or more. The bed and pillow are quite comfortable. The location of the hotel is quite close to the center, close to several metro stations.

Service is not good, room is not clean