Hotel Westminster Reviews

Response from Property: Dear Guest, Thank you for your kind words! We're thrilled to hear that you had a superb experience in hotel Westminster! Our team strives to be attentive and friendly, ensuring that every guest feels welcome and well taken care of. We're delighted that you found our location to be great as well. We look forward to welcoming you back for another wonderful visit soon! Warmest regards, Jérôme Front office Manager

Response from Property: Dear Alex the Free,We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve our services. Best regards,Guest_Experience Team

Response from Property: Dear Guest, We would like to thank you for taking the time to share your comment with us.Reading you and sharing your feedback to our staff is a great reward for our Hotel Westminster.We strive to succeed and to go beyond our guests' expectations, your recognition will enhance our performance and to offer great guest experiences in the future.Thank you again for your thoughts and we are very looking forward to welcoming you back Home at the Hotel Westminster.Kind wishes,Guest Relation

Response from Property: Dear Guest, Thank you for sharing your feedback with us. We're delighted to hear that you appreciated the prime location of our hotel, situated right next to Place Vendôme. We take pride in our European-style ambiance.We sincerely apologize if the room arrangement did not meet your cultural preferences. We understand the importance of creating a comfortable and welcoming environment for all our guests. We want to assure you that we value your comfort, and we have other rooms available with different configurations. Please feel free to contact our front desk, and we'll be more than happy to assist you in finding a room that better suits your preferences.We appreciate your understanding and hope to have the opportunity to make your stay more enjoyable.Best regards,Guest relation

Response from Property: Dear Guest,I'm truly sorry to hear about your disappointing experience during your recent stay with us. Your loyalty means a lot to us, and it's disheartening to learn that your stay did not meet your expectations, especially considering this was your second visit within a short span.We understand that being asked to change rooms two times can be incredibly inconvenient and frustrating. Please accept our sincerest apologies for this inconvenience. Your feedback regarding the service is valuable, and we are committed to addressing these issues internally to ensure a smoother and more pleasant experience for all our guests in the future.If there's anything specific you'd like to share about your stay or if there's anything we can do please don't hesitate to reach out to us directly. Your comfort and satisfaction are our top priorities, and we'd appreciate the opportunity to regain your trust.We value your patronage and hope to have another chance to provide you with the excellent service and hospitality you deserve.Warm regards,Guest relation

Response from Property: Dear guest, Thank you for sharing your feedback following your experience at Westminster.I am absolutely delighted to learn that you had an excellent time, and that you appreciated the quality of our service and our location.I have, of course, shared your comments with our teams as our guests' satisfaction is a great source of motivation and reward for us all.We hope to welcome you back to our Parisian house to give you once again an unforgettable experience.Sincerely yours,Guest relation

Response from Property: Dear Guest, Thank you for your kind words! We're thrilled to hear that you had a superb experience in hotel Westminster! Our team strives to be attentive and friendly, ensuring that every guest feels welcome and well taken care of. We're delighted that you found our location to be great as well. We look forward to welcoming you back for another wonderful visit soon! Warmest regards, Jérôme Front office Manager

Response from Property: Dear Guest, Thank you for sharing your feedbacks regarding your last stay at Westminster hotel.I apologize for any confusion or inconvenience regarding the provision of water during your stay. Our standard practice includes providing complimentary water upon arrival, and for subsequent days, we encourage guests to request additional water as needed for free. I'm sorry if this information wasn't communicated clearly during your stay.Your feedback about the inconsistency in water supply is valuable, and we'll certainly review our procedures to ensure better clarity and consistency for our guests in the future. Please know that your comments have been noted, and we appreciate you bringing this to our attention.Should you decide to stay with us again, please feel free to inform our staff of any specific requirements or preferences you may have. We're committed to making your stay as comfortable and convenient as possible.Thank you for your understanding, and we hope to have the opportunity to better accommodate you during your next visit.Best regards, Guest relation

Response from Property: Dear Guest,Thank you for sharing your detailed feedback about your recent stay at Westminster hotel. We're truly sorry to hear about the unfortunate incident you encountered, and we hope you're safe and unharmed after that unsettling experience.We're delighted that the accessibility of the Roissy Bus provided you with a reassuring means of transport, especially for first-time visitors to Paris. It's heartening to know that our staff's responsiveness and efforts to assist you, despite the language barrier, made your stay more comfortable.Your appreciation of the facilities like the air conditioning, towel warmer, and the cleanliness of the room means a lot to us. We understand that the room size might have been compact, given the central location, but we do offer other room types that might better suit your preferences in the future. Please feel free to inquire about our available room options for your next visit.Your satisfaction with our location and quality is truly valued. We aim to continually provide a great experience for our guests, and your feedback helps us immensely in achieving that goal.We look forward to welcoming you back and ensuring your next stay is even more enjoyable.Warm regards,Guest relation