Guest User
July 26, 2022
We have been staying at the Paris, IL Super 8 for 11 years. Our group rents anywhere from 5-15 rooms each year. This year will be our LAST STAY. The hotel was disgusting. While it has never been a swish place, this year was an all time low. It was dirty and smelly, no towels in the rooms, no smoke detectors connected, and there were nefarious characters (possibly drug dealing) hanging around. To top it off, our shower was broken and would spray water alllll over the bathroom when you turned it on, so you couldn't even shower off the smell and grime. My husband complained repeatedly in person and by phone after we checked out, and requested a price adjustment since our shower was inoperable until they finally repaired on our last day. They kept saying "we will talk to the owner and call you", but now when he calls to follow up with them, they just hang up on him. He then filed a complaint with Super 8 customer service directly on 7/20/22 and we are waiting to hear back from them.