Wyndham Tortola Bvi Lambert Beach Resort

This is everything one spect of a holiday in the Caribbean, beautiful fantastic service, the location is magical , the value better than anywhere else , we were sailing so we went everywhere, I would easily spend a week here just relaxing, plenty of Beaty in one place

Patchy service. Terrible gym. Passable food. Inflexible and half-baked FOH staff. Messed up transit between hotel and airport. Lovely location and has the basics to be great but just isn’t. Is also way too far from the action for a business trip (my mistake there; was all that was available).

The resort is beautiful, great staff and delicious food. The bed was soft and the rooms are situated in small groups throughout the property making them semi-private. You can walk to the beach.

Large modern room with attentive staff. Restaurant was good with fair Island prices. Eggs are Fresh! Get some bottled water on your way from the airport. Pack beach ware in your backpack as check in is not until 3 pm and the beach is wonderful.

Overall, the staff is not very friendly except for the restaurant management team. It seems like you are bothering the people that work there. No greeting Hello or Welcome. 1 out 10 staff are friendly. The reception representatives can be more hospitable. They are the first point of contact for the resort and you would think they would be making every effort to make the guests excited to be there. Not really. It's very disappointing to say the least. The rooms are okay. Mostly clean but nothing exciting.The beach is absolutely the highlight. It's secluded, not too many people and a beautiful place to swim. They could sport some new lounge chairs as 30%-40% of them are broken and rusted. The cabanas could use some enhancements. There doesn't seem to be any effort to leverage this beautiful beach and entice people to enjoy being on the beach. It would also be great if the staff would serve refreshments to the beach guests. This would be an easy revenue stream. The restaurant has terrible food. Seems like everything is frozen. including the first time I ordered their french fries. It seems like Ore Ida frozen fries. The second time I ordered them, it was good. Maybe it depends on who's cooking. The burgers are the safest meal to order but everything else is not even average. Breakfast is terrible. Frozen hash brown patties that are just like what you would get from McDonalds. Their omelette was terrible, couldn't even eat it. The french toast was decent. Their banana bread was very greasy. The restaurant tables outside of the patio can use some pizzaz. Bare bones and very basic. Again, there is no concerted effort to make this attractive for guests to sit at these tables. The bar drinks were decent. The little resort store doesn't even have cold drinks or snacks you can purchase. The vending machines are broken. This resort is so out of the way, that it would be 30 minutes to get to a store. They make it so that you have no choice but to eat at their restaurant. I will only return to this place to go for a swim on the beach but I will not be staying at this resort.

Resort setting was beautiful! The beach was one of the most picturesque we’ve seen. Sadly the resort could be 5 star but fell short in cleanliness, check in staff (they handed our friends passports and almost forgot to give them there’s back) and just run down in general. This resort basically shuts down at 10 pm which is fine for those looking for a quiet escape but you can’t even get room service after 10. John, the bartender and food service staff were wonderful. But our room wasn’t very clean, cushions on pool chairs were filthy and we were only given 2 beach towels so we at on the stained and bird poo covered chairs so we would be able to dry ourselves after swimming. Would like to see them give the resort a good sprucing up because, as stated before, the setting and beach are undeniably beautiful.