ANDY1987
June 10, 2023
I rarely comment, this is a really rubbish experience.
I arrived at 3 am, in a very remote rural area, the surrounding security is very poor, the gate was locked when I arrived, the dog kept barking, I waited for more than ten minutes, the check-in service at the front desk was rubbish, the guy who checked in fell asleep, I went to the house opposite and knocked on the door for half an hour before coming to check in, another guy said that because I arrived early, I needed to pay more money, very unhappy, and extremely bad attitude. I kept entangled in whether I paid or not, it was like a ** den. The picture and the hotel room were not consistent with the scene, the room type I checked in was inconsistent with the double bed room in the order, the chickens crowed and the dogs barked, the fan noise was very loud, I didn't sleep all night, after reporting to Ctrip customer service, Ctrip customer service's handling attitude was even more rubbish fighter, not considering the feelings of customers, and actually colluded with local hotels and local travel agencies, arguing and refusing to refund, the female customer service surnamed Liang seemed to be from the debate team, eloquent, arrogant in front of customers, domineering, very scary and rubbish check-in experience, now I think back to it with lingering fear.
Original TextTranslation provided by Google