Panzhihuaxiangyu
June 17, 2024
We stayed for three nights. The apartment was fully equipped and 800 meters away from the subway station. However, there were troubles checking in, which seriously affected my mood. Because it was already 8 pm when we took the boat to Athens, we contacted them in advance and made several phone calls before asking for email contact information. They told us that we had to pay online first before informing us of the check-in method, but the payment link sent could not be clicked. , we communicated with them on the phone and told them that we could not pay and could only pay after arriving at the apartment. They did not agree. We immediately contacted Ctrip and recorded a video of the payment operation for Ctrip. Ctrip then contacted the apartment agent, but they refused to let go and insisted on payment first. We went to discuss with the landlord who stayed in Mi Island. The parties started communicating from 7:30 in the morning to about 1 in the afternoon, and finally sent a check-in notice and agreed that we should pay at their office the next day. When we went to the office upstairs to pay the next day, we demonstrated the payment process to them in person. There was a problem with the payment link. In fact, when we booked the apartment, we had already used a credit card to guarantee it, but they didn't know how to work around it. They don't accept payment in store, and they don't respond to emails or answer calls after 5 p.m.
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