Casa la Costa by Wynwood House

Area is up and coming, but around property very poor conditions.

The apartment is nice and has potential. The arrival and check in were horrible. For the week prior to arrival I messaged and called them often, since I knew I would not have any phone service. They never replied, so once there I had to borrow strangers service. Then they repeatedly gave the wrong lockbox code. Not great when standing in a sweltering foyer. Once inside the WiFi didn't work and was not resolved.

The apartment was great; clean, spacious, modern. We had a corner balcony (apartment 1D) which was nice because the balconies aren't fully private, only separated by a plant box. Location... you are really close to the nice area with bars, restaurants, points of interest... but you are also on the cusp of a sketchy neighbourhood. We never felt in danger but certainly uneasy at times. Ear plugs are provided - you will need them! The WARNING: There is no doorman although the listing says there is. Entry is fully automatic; you get a QR code to scan with your phone to enter the main building and a numeric code for a lockbox to get the keys once inside the building . "For security reasons" Wynwood House only sends the QR code the day of... well they didn't! We arrived at 5:30 pm without a code, stuck outside. I called, messaged, WhatsApped, wrote through the Wynwood application... nothing, no reply. We managed to enter the building with other guests after a long stressful 2 hour wait and some help from local people in the street. Wynwood finally contacted us at 10:30pm!! They were "sorry for the inconvenience"...!!! This could have been dangerous. NOTE: we stayed for 6 days and witnessed many other travellers with the same problem. Unacceptable.