Emerald Beach Resort by Southern Vacation Rentals

There are eight elevators to access the rooms (25 floors). You will be lucky if five elevators are operational. During our stay the Master bathroom flooded from the ceiling. The unit above us over filled their tub and water dripped through the ceiling leaving a puddle on the bathroom floor. Maintenance brought a loud directional fan to dry the ceiling but did nothing for our wet bags and clothing. Check-in is a two step process. First you go to the front desk and get two room keys, then they send you over to their time share sales staff to get mandatory wrist bands. It took three trips from the 24th floor and over one and one-half hours to get all the wrist bands to open the doors. Most of that time was waiting on the elevators. The unit doors need new door seals. When you can see light through the door, bugs and other critters can enter the room. The two out of three pools that are operational close if lightening is detected within five miles of the resort. The third pool at the top of the parking garage has been closed for years. No notice is provided by the resort when the amenities reopen. The resort has beach chairs available which you must pay to use. Typically others place tents and chairs in front of the pay to use beach chairs.

I wasn’t aware that the property was under renovations they were working and banging early morning hours. There was plastic over the windows and painters tape all around. Someone also died on the resort so my children woke up to police and a body bag as they overlooked our room balcony.

Clean and nice a little long walk to parking is the only conplaint