Comfort Inn & Suites Panama City North

While I appreciate the apology and quick response from the manager, especially in the early evening which is pretty rare, definitely had some issues at this property. It's a little on the older side, for example, the lamps are extremely rusty. There's only one elevator and it's typically pretty slow. The lobby had overflowing garbage, food on the floor that had been stepped in and slid across etc. My room smelled like smoke and chlorine and I'm guessing what would be cleaner slopped on the desk and a nightstand. They canceled the room I was in and had booked and didn't let me know until I got to my room. I found it an email which wasn't there when I ckecked in and they didn't even mention to me anything about it and I had to follow up and make sure I got the right room rate. Even though my room was ready, I was not allowed to check in early nor was I recognized as a choice. Member. Yet I saw her allow someone else to check in right after me. Woman at the front desk kept telling people she was out of everything and wouldn't give anybody towels and she turned around and gave someone towels. Her demeanor was on the brusk side.. It was a strange experience and I would probably not stay there again.

I have to say after reading some of the other reviews I was very skeptical of staying here. I ended up staying here anyways and it was a great experience. We had a king room on the first floor and it was spacious and clean. Checking in was fine. The lady wasn’t overly nice but she was not rude as I read in several other posts. The continental breakfast I would rate a 6/10. The omelette has some sort of salsa hidden in the middle of it that was not advertised as being there. It was not to my liking. They had sausage links and precooked bacon. They also had your typical cereals, waffle making station and juices. It wasn’t great but it’s better than some I have seen. The location for us was great. We like to eat at several places in Panama City and it was easy to get in and out of. The Fat Boys Burger and Wings right in front of the hotel was really good. We also enjoyed Granny Cantrells and as always we can’t visit PCB and not eat at Angelo’s. It’s a tradition for us. Overall very nice stay.

I’m 5 ft 2 and the bed was real high. Did not like having to climb in

Awesome

No complaints. Great stay

Ease of check in