The Crown Goa

Centrally located in Panaji, the accommodation provides easy access to attractions and restaurants. Guests appreciate the clean, spacious rooms, prompt customer service, and delicious complimentary breakfast.

Perfectly located within walking distance from restaurants and shopping. Room service staff were very helpful. Our check-in could have been better handled. We arrived at 1.45 and had to wait as rooms were not ready. Reception staff were flustered and not helpful. It took us almost an hour after we arrived to get our rooms. Except for reception staff at the time everything about this hotel is excellent.

The crown is one of the worst hotels I booked. When you enter the property, it smells of sewage water. Then the lifts are so dingy and have a musty smell. When you enter the hotel lobby from there onwards, it smells of a strong perfume, which anyone with allergies for strong smells will start feeling sick. I could not stay in the hotel and total them. I am feeling sick with the smells they still tried to convince me to stay back by showing me different rooms. Finally, they showed me one without any perfume smell, n I decided to stay back. I left for my work, and in the evening, when I was back in the room, it was smelling very musty, and I then understood the perfume was to cover up the bad smell in the entire hotel. I left the hotel right away at night and then had to go hotel hunting with my child. I would never ever recommend this hotel to anyone it's just a fleece. How can one live in such musty and strong perfumed rooms, like living in a perfume bottle. At night, it smells of cigarettes outside the ****** on the lobby level. I asked them for a refund of 17,000 for 2 days, but they refused and said only they would refund one day. The staff was very nice, but when you can't live in such a horrible atmosphere, what's the use of good staff. Do not make the mistake of booking here ever. The hotel is badly in need of a revamp. There are so many better and cheaper hotels in the North. Double Tree by Hilton Arpora. Novotel and Ginger panjim. To mention a few of them. I can't understand how can the owners live in peace, cheating people of their hard earned money. I was so disappointed as I had booked this hotel to be close to the old goa church as I came for the exposition.