Regis Hotel Spa
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1 night
1 room, 2 adults, 0 children
All properties in Panajachel
Regis Hotel Spa
3A Av 3-47, Panajachel, Departamento de Solola, 10010, Guatemala
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Highlights
Delicious breakfast
Lots to do
Ideal location
Free parking
Pets welcomeAmenities
Hot springs
Sauna
Spa
Massage room
Private parkingFree
Luggage storage
Bar
Table tennis room
All amenities
Property Description
Regis Hotel & Spa is in the heart of Panajachel, within a 10-minute walk of Casa Cakchiquel Arts Center and Lake Atitlán. This family-friendly hotel is 0.2 mi (0.4 km) from Azul Maya Archaeological Museum and 0.5 mi (0.8 km) from La Galeria.
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8.6/10
The hotel location is very good. The staff are super helpful. I highly recommend this hotel.
All 102 reviews
Surroundings
Airport: Quetzaltenango Airport
(79.5 km)
Landmarks: ChocoMuseo Panajachel
(140m)
Landmarks: Paragliding Panajachel
(160m)
Landmarks: The Church of Jesus Christ of Latter-day Saints
(260m)
Landmarks: La Galeria
(290m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Standard Double Room, 2 Double Beds
2 Double bed
Non-smoking
Private bathroom
TV
Electric fan
Towels
Check Availability
9
Triple Room
2 Double bed and 1 Single bed
Non-smoking
Private bathroom
TV
Towels
Private toilet
Check Availability
Guest Reviews
8.6/10
Very Good
102 reviews
- Cleanliness8.6
- Amenities8.6
- Location8.6
- Service8.5
Average for similar properties in Panajachel
Review summary
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Location: Frequently praised for being central, calm, and convenient with nearby attractions.(based on 2 reviews)
si-il
December 6, 2024
The hotel location is very good. The staff are super helpful. I highly recommend this hotel.
Guest User
April 23, 2024
The location is wonderful, the hotel grounds are super, there are hot springs. The room is good, comfortable, there are places to store hangers, a comfortable bath.
Lots of greenery and flowers, very beautiful.
There is a European socket, which is rare in Guatemala.
The only thing that does not correspond to all the beauty is the gloomy staff, they respond to requests very poorly. A simple request to pour hot water for tea and give a cup turns into a problem and we see dissatisfied faces.
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Guest User
July 15, 2025
Beautiful landscapes with spa services and comfortable accommodations. We enjoyed breakfast outside every morning and sauna/hot tubs each evening. Great location to access the lake and the city center. Very friendly staff and super clean.
Jose
April 17, 2025
This is a place to relax and connect with nature
Louise S
March 24, 2025
We were excited to arrive at this hotel, but we were quite disappointed with the room. The staff is very helpful and friendly—definitely a 4-star staff. Breakfast wasn’t included in our reservation, but they kindly offered it to us upon arrival (unfortunately, we couldn’t take advantage of it as we had to leave very early the next morning). From the outside, the hotel is beautiful, with lovely gardens. The hot springs are very enjoyable, and the location is great—right in the middle of Panajachel’s tourist street, yet still very quiet. As for the rooms… very disappointing. They looked nothing like the photos on Booking (where we made our reservation), which can sometimes happen, but in this case, they were extremely outdated. The bathroom was also in poor condition (squeaky toilet seat, broken tiles). However, everything was very clean—no complaints about housekeeping. Ok for one night.
Lisa W
April 1, 2025
There were some positives here, such as the location, breakfast and the serving staff such as Sinthia. However, the man at reception was incredibly rude upon arrival when after asking us how the room was, we informed him that the curtains were falling down in our room, he later came to see and agreed this was the case but nothing was done about it. The hotel is in need of modernisation and renovation. It is very tired and the rooms are basic with ants, mould and damp in the bathroom. The photos on trip advisor are a bit misleading. We had an adjoining room which once upon a time would have been for self-catering but sadly there was only half a kitchen and it was not at all attractive or useful. The hotel is in pleasant grounds which is respite off a busy road and as i said before the breakfast was nice, there is really good potential for this hotel but it needs some money thrown at it.
Ashley
April 11, 2025
I had a wonderful stay here. Great gardens, views, staff, all around awesome experience. I’ll definitely be coming back
Angel
April 10, 2025
Convenient location. Room was spacious and clean.
Services & Amenities
Most Popular Amenities
Hot springs
Sauna
Additional charge
Spa
Additional charge
Massage room
Private parking
Free
Luggage storage
Bar
Table tennis room
Restaurant
Currency exchange
Playground
Childcare service
Additional charge
Wi-Fi in public areas
Free
Hot springs
Spa
Bar
Restaurant
Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front Desk Services
Front desk (limited hours)
Concierge service
Safe at front desk
Luggage storage
Currency exchange
Languages Spoken
English
Spanish
Food & Drink
Bar
Room service
Health & Wellness
Spa
Additional charge
Massage room
Sauna
Additional charge
Table tennis room
Kayaking
Off-site
Parasailing
Off-site
Ziplining
Off-site
Hot springs
Activities
Eco tours
Off-site
Public Areas
No smoking in public areas
Garden
Water purifier
Cleaning Services
Ironing service
Additional charge
Facilities for Children
Playground
Childcare service
Additional charge
Children's meals available
Business Services
Fax/copying service
Additional charge
Accessibility
Accessible rooms available
Safety & Security
First aid kit
Fire extinguisher
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: [Mon-Sun]06:30–21:00
If you will arrive outside of check-in hours, contact the property in advance
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds cannot be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: GTQ 200 (approx. PHP 1,517.26) per pet per night
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1934
- Number of Rooms: 20
Regis Hotel & Spa is in the heart of Panajachel, within a 10-minute walk of Casa Cakchiquel Arts Center and Lake Atitlán. This family-friendly hotel is 0.2 mi (0.4 km) from Azul Maya Archaeological Museum and 0.5 mi (0.8 km) from La Galeria.
Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find hot springs and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 24 individually decorated guestrooms. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find hot springs and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, multilingual staff, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 24 individually decorated guestrooms. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Frequently Asked Questions
What is the cancellation policy for Regis Hotel Spa?
The cancellation policy for Regis Hotel Spa varies depending on the type of room and booking conditions.What is the cancellation policy for Regis Hotel Spa?
What are the check-in and check-out times at Regis Hotel Spa?
Standard check-in time at Regis Hotel Spa is 15:00 and check-out time is 11:00.What are the check-in and check-out times at Regis Hotel Spa?
Can I bring my pet inside the Regis Hotel Spa?
Pets are allowed on request at Regis Hotel Spa. Charges may be applicable.Can I bring my pet inside the Regis Hotel Spa?
How far is the Regis Hotel Spa from the closest airport?
The closest airport is Quetzaltenango Airport, and it is about 1 hour 45 mins from hotel by car (79.5 km).How far is the Regis Hotel Spa from the closest airport?
About This Property
| Nearest Airport | Quetzaltenango Airport |
|---|---|
| Distance to Airport | 79.47KM |
| Average Price From | PHP5734 |
| Hotel Star Rating | 3 |