Jenna's River Bed & Breakfast

I don't have enough good words to say about Jenna's River Bed and Breakfast or the incredible staff who work there. The view from Jenna's is unmatched. The rooms -- yurt-like things -- are very comfortable. The food... Let's talk about the food.... The hotel's restaurant serves Syrian food for dinner. I've had Syrian and Middle Eastern food many times before and this was by far the best. Everything was Michelin quality. Just perfect, beautiful, and tasty. The staff -- I ran into a few problems while I was in Panajachel and the staff leapt into action to help me. I left my iphone in a Tuk Tuk. (Tuk Tuks are the lawn-mower-engine powered three-wheelers which pose for taxis in Guatemala.) Staff immediately drove me downtown where I quite luckily found the very Tuk Tuk (among hundreds) with my phone. I am forever in their debt. One note: Jenna's is built into a very steep hill leading down to Lake Atitlan and stairs are necessary to get from your room to the bar to the dining area to the street. If you don't like or can't do stairs, Jenna's is not for you. I liked the stairs, so it worked for me. Thanks Jenna's for the excellent stay!

Nice welcome from Mari, excellent communication from Yvan and lovely bar staff ? Antonio and Carlos. And not least the lovely Lino and Rodriguez who collected us from La Aurora. Also other lovely tourists. Liked being a little out of town and walked into Panajachel and back without problem. Fabulous views. We stayed for 4 nights in the Owl. There were only 2 rooms left so I had to choose between a fabulous view or a partial view with a larger room. With hindsight should have enquired if the other room was still available and to then choose. Opted for the view and as another reviewer states the room is small. There is nowhere to hang clothes only one hook behind the balcony door. No hooks on bathroom door so had to throw towels over the door when had finished with them . There is a lot of bedding so had to be careful didn't fall over it when took it off the bed at night on my way to the toilet. The bed is ok but the smallest we had in Guatemala. There is nothing that can be done about the size of the room.but hooks would be very useful. As the other reviewer states its noisy. There is a privately owned property next door and you could hear everything. Felt the toiletries were poor just a couple of sachets of shampoo and soap. Breakfast was the same every day unless you wanted to pay extra. Embarrassingly the 1st day we sat waiting for coffee as whilst I speak a little Spanish ( would like to be better) I missed hearing her say help yourself to coffee, thankfully another traveller advised me. Perhaps a note in the welcome book that coffee available from 06.30a.m. It was from 08.00a.m and clearly everyone was ready to eat as the dining area was packed and the poor staff extremely busy which meant a lengthy wait as at one stage 16 people all waiting. We ate things from the Syrian taster menu one evening and it was absolutely delicious.