Hotels near Novo Jeans ( Unite General Merchandise), Pampanga

I, with my pregnant wife and toddler, booked for an executive room (Japanese-theme at room 104) in Sogo Hotel, Mexico, for 24 hours as an escape during the New Year's Eve. If the price tag in the room is akin to a run-of-the-mill motels, you can never hear any complaint from us. But for a hotel that claims to offer an executive room, it should live up to its promises; unfortunately, not in my family's experience. Let me break down the reasons: 1) Price - I booked my reservation in travelbook.ph with insider's discount but it was not awarded to us. We were charged for a regular fee. 2) Cleanliness - You can easily deduce that the previous occupant smoked cigarette. You can still smell the third-hand smoke up from the ceiling to the bed. It's suffocating to breath at first especially for me who has sensitive nose. 3) Aircon - Sleeping was hard as the noise of the aircon is like a nearby jackhammer, or a motorboat's engine. We were forced to turn it to fan just to silence it at the expense of sweating up. 4) Light - There was no light at the dining area and I called for an assistance twice. No one came to fix the bulb. 5) Security - We left the room to have a dinner and we asked for the concierge to lock the room (we were not given a spare key, that is their policy). However, the concierge was adamant to lock our room and claimed that it was safe even if we left our room open. I insisted on locking our room before leaving and the concierge showed unwillingness to do what I requested. The security guard looks frightening. We're not on to discrimination but you'll understand us if you were in the actual scene. Imagine a silhouette from a bit far. Then up close, he suddenly cut and blocked you and see an image of a drunk man wearing a guard's uniform. Coupled with this, he asked us in an interrogative tone if we were going to leave and asked our hotel room's number. I understand that inquiring is part of his work but at least he should pepper it with a smile or courteous tone. However, his approach caused us to be cynical in giving information especially with the premise that the concierge is unwilling to lock our room. I was about to put out my cellphone to record his hoodlum-like gesture but he suddenly stopped asking us and just radioed the concierge. 6) WiFi - Imagine a crippled turtle that is forced to run. That's how slow the hotel's WiFi in the room is. 7) TV - You cannot find lots of channels to watch on. Thankfully, we brought our own movies. The only thing that we enjoyed above all in the room is its spacious toilet and bathtub as my toddler enjoyed swimming while bathing. But generally, as a family-friendly hotel, you cannot expect it to be ”so clean, so good”. You have been warned.

Our stay at Best Western Plus Metro Clark for my 53rd birthday on December 28th to 29th, 2023, and our festive post-Christmas celebration, intended to be simple, unexpectedly provided a blend of comfort and indulgence, making our family experience truly memorable and wonderful. Parking & Security Guard: The hotel offers convenient parking facilities (open and multi-level), well-maintained and secured. There are dedicated security guards providing a sense of safety for guests and their vehicles. In house cafe’: The Café Sebastian, with its cozy ambiance and wide array of beverages and snacks, offers a perfect setting for casual meetings or unwinding after a long day. The relaxed atmosphere, coupled with the courteous staff, enhances the experience, ensuring a pleasant and enjoyable visit. Room, Bathroom & Amenities: The rooms are comfortable, well-furnished, and equipped with modern amenities. The bathrooms are clean, spacious, and stocked with quality toiletries, ensuring a pleasant stay. In-House Restaurants: The hotel's main restaurants, Namari Japanese Bistro and Cactus Jack Smokehouse, offer an exquisite dining experience for lunch and dinner. With diverse menus and exceptional services, these are ideal spots for delicious meals. Reception, Hotel Staff & Housekeeping: The reception staff are courteous and efficient, ensuring a warm welcome and seamless service. Moreover, during our stay on December 28, we encountered a lady housekeeper in the lobby and elevator who displayed exceptional dedication and accommodation. This housekeeping team member went above and beyond to maintain impeccable cleanliness standards, creating a consistently pleasant and hygienic environment for all guests. Breakfast Buffet: The breakfast buffet is impressive, featuring a variety of fresh and delicious options catering to different tastes. From continental to local cuisines, guests can start their day on a satisfying note. Overall, Best Western Plus Metro Clark excels in various aspects for all occasions – from its attentive staff to the quality of food and facilities, making it a recommendable choice for a comfortable and enjoyable stay.

I stayed here for 22 nights with my partner and overall, it was a good experience. We stayed in a deluxe king room on the bottom floor. Pros: -comfortable bed -good shower with many shower heads and hand held hose -good location in Balibago close to many good restaurants and karaoke bars -staff are friendly and attentive, special shout out to Cherry for helping me organize flowers on Valentine's Day -easily accessible by car and free parking -the rate is quite cheap, will be hard to find a better hotel for this price in the area -the WiFi was consistently reliable with fast speeds throughout my stay Cons: -despite daily housekeeping, the floor of the room is always dirty, you cannot walk barefoot in the room or your feet will be black with dirt. needs to be mopped with stronger chemicals -the shower needs a deep and thorough clean with stronger chemicals also. housekeeping staff are mopping the floor, but white and black mould accumulate very quickly which poses a health risk. it seems like they're just cleaning the bathroom with basic chemicals or water only -would be much better if the TV was a smart TV so that guests can enjoy Netflix etc, however they did have cable TV -quite often, our access card stopped working every 2-3 days which is inconvenient as we have to go to reception constantly to get it fixed. also, there are 2 of us but they refused to give us 2 room keys. If the small issue with cleanliness of the floors/shower is resolved and this hotel had a smart TV, it would truly transform the hotel to a 5 star experience. Overall, I would stay here again.

The hotel caters to the travelers who are on a budget but gets value from the savings. Economy wise. The buffet is truly budget friendly. The food is relatively generous than getting fastfood from grab. Hotel is absolutely clean and the front desk speaks korean and japanese , surprisingly speaks to filipino guests in american slang. Will always come back.

We stayed 3 nights in this hotel, rooms are good and spacious. Bathrooms are clean, location is okay and close to walking street, , staffs are friendly and breakfast is good.Peaceful stay, I recommend this hotel for friends and party lover travellers, rooftop pool bar is amazing, food can be improved in Thai restaurant, rest everything is amazing. I recommend this hotel.

We are truly blessed that we discovered the best kept secret in Luzon, Philippines and it is in Clark City, Pampanga! The park inn by Radisson secret for us to come back the 2nd time around is their excellently trained hotel staff! Almost all of their employees from guards to chambermaids are very respectful and mindful of each guests needs. The front office are always cheerful and efficient. The restaurant workers are attentive and quick. The porter and van driver are extremely helpful and thoughtful. When you visit this hotel ask for these these personnel: Front office = Rem, Angel, Ace, and James, ad Maren; Restaurant = Dion, Kido, AJ, Randy and Jessie; Room Cleaning = Richard, Edward & Kevin; Bags = John Not only did these staff gave their best at their assigned tasks but they also multi-tasked. My husband and I observed their performances for a week because we also owned our lodging facility in Virginia, USA. What touched us also, when we checked out at the crack of dawn, a sandwich with fresh fruit and freshly brewed coffee were waiting for us to go with our trip to the airport. Now that is a superb customer service! Finally, I want to mention the array of food served each day is well thought-out and very appealing. Kudos to the chef - it's getting better each time! The bedroom is so comfy that my husband wants to stay inside all day! For those checking in, make sure to request to clear the deposit charged amount to your credit card as soon as you check out. My family and I will definitely plan on making this lodging facility our home while visiting our relatives in Luzon area. Keep up the excellent and professional training Radisson!!!

My daughter and I stayed here for a night while awaiting our flight to Toronto! Affordable and Very convenient as it is close to Clark Airport. Thank you so much.

Everyone especially Gee , one of the staff who assisted and guide us here in Royce . She works 10pm - 6am shift and I can tell she has a golden heart and very welcoming to all the guests she encounters. I highly recommend her to be promoted because she’s a very hardworking, kindhearted and very driven .A big SHOUT OUT to ms. Gee . Thank you Royce hotel for making our stay feeling safe . We stayed May 1,8 & 9 in room 3033

It wasn’t easy when we started looking for our wedding reception around the Philippines as there are so many options to choose from. We got engaged last year in Clark Marriott Hotel, so it has a special place in our hearts, so me and my fiancee finally decided to do our wedding here. We were so happy that we have chosen Clark Marriott Hotel, we had the best and excellent customer service experienced ever specially with the help of Mr Jonas Carlo and Ms Laila, without them it wouldn’t be possible to have our dream wedding come true. They guided us and walk throughout until the end, from our presidential suite, food tasting, securities, and other amazing perks, everything went well and smoothly, no stress, whatever we asked they will make it work as much as possible. It was so easy to communicate with them even our wedding coordinator was also amazed how the chefs, managements and other hotel staff members were so professional, friendly and very accomodating. A year of preparation but it was definitely worth it, every moment we spent in Clark Marriott exceeded our expectations. The best part was every one of us enjoyed, and all our guests got positive feedbacks. We highly recommend Clark Marriott Hotel to celebrate your wedding, definitely more than 5 star for us. Thank you Mr Jonas Carlo and Ms Laila for your amazing service!

Me and my boyfriend went to Midori to celebrate his birthday. The overall experience was good. The room was really spacious and well-appointed. The staff were helpful and friendly. Their food was great (even our pastry takeouts from their bakery). We got the chance to tryout their spa as well and it was very relaxing. Their ******, though small, is well-equipped. One thing we think needs improvement is their parking. Their parking is limited and It would be quite a walk to the hotel proper. Would definitely come back though, if the time permits :)