Guest User
June 30, 2023
I stayed one night here on a quick trip to Pampa, booked online. I arrived late evening, was given a room key that was not coded to unlock the room door. Had to return to the front desk and have it recoded. The internal door latch was broken completely off, so no extra security. Room was dark and shadowy, carpet was dirty. I had to chase down a large spider in the bathroom that appeared to possibly be a brown recluse. The faucet in the shower appeared to be installed incorrectly but i finally figured out that hot was actually cold, and cold was actually hot. The bath/show area was clean, as were the bed sheets. The mattress was uncomfortable and I got very little sleep. The "free breakfast" was terrible, except for the cereal. The biscuit was gummy and the gravy was a super salty paste-like substance. I guessed (incorrectly) that since this was a Best Western property, it would be better than it was.