Latest Reviews for Palo Alto Hotels

SureStay Plus Hotel by Best Western Mountain View
4.3/5100 Reviews
This hotel is less expensive than most in the area, so my expectations were quite low prior to arriving. I was therefore surprised when the room was better than I anticipated. The room was clean, the bed was comfortable, and the pillows were fine. On the negative side, the towels were disappointing because they tend to repel rather than absorb water. The shower head was strong, but the bathtub floor was quite slippery. The shampoo dispenser in the shower was empty, requiring me to go to the front desk for shampoo. The room had an “old” smell when entering at first, but that dissipated after being in the room for a bit. Breakfast was adequate, but lacking better fresh fruit selections and sugar free yogurt and cereals. Overall, the hotel provided what we needed which was a comfortable place to sleep in a convenient location, at a better price than most hotels in the area. The staff were all pleasant and accommodating. In summation, the hotel was better than expected, but not quite up to snuff. I don’t know if I would stay there again, and would rather pay more at another location for better accommodations.

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