Hotels near Lucy Evans Baylands Nature Interpretive Center, Palo Alto

What a pleasant surprise! We traveled to the area for a medical appointment. I am a light sleeper and was looking for a place to stay that was not directly on busy El Camino Real. The Creekside Inn is a sprawling property with lots of character. It’s comprised of many buildings overlooking beautiful trees, flowering plants, and a (currently dry) creek bed. We had a deluxe king room that was scrupulously clean. The mini refrigerator and microwave were nice touches. The king bed was super comfortable, and the large shower in the bathroom featured a rain head shower head with great water pressure. We had a large patio overlooking a serene courtyard. Best of all, there was no traffic noise! I was disappointed that the deli onsite was closed on Sunday when we arrived, but there were several restaurants within walking distance. Staff were friendly and helpful. The only negative thing I can say is that the doors to the rooms are quite heavy so you can hear your neighbors coming and going. I’ve already booked my next reservation and this will be my new go-to

I cannot say enough good things about the amazing people who run this hotel. I had medical appointments in Palo Alto on consecutive days and needed a room that could accommodate my desire for certain covid mitigation/precautions (room entry from outdoors, and individual AC units.) I spoke with Roger who not only confirmed Zen Hotel’s protocols and features, he also told me they host many people who are in town for medical issues (Stanford Hospital, and other large medical facilities, are nearby) so the staff there is very careful. A few days prior to our visit, I emailed to asked for additional measures, and Jorge, the Front Desk Agent, acknowledged my request. We arrived, checked in, noted that my request had been honored, and had a quiet, comfortable visit. When I arrived home the following night there were two messages from Jorge, and one from Roger, who had called early the previous day (prior to my arrival) to ask for my credit card info which had somehow not been logged into their system. They were sold out and needed confirmation of payment from me, but — long story short(er)—I didn’t receive the messages until after I returned. They had every right to cancel the appointment but did not. They gave me the benefit of their doubt, and their commitment to serving those with medical needs. I keep getting teary-eyed, writing this. Such decency and kindness! When I called today to thank them, Jorge told me, had they had to cancel the reservation, they would have found accommodations for me in one of their affiliated hotels. I’ve never experienced this level of customer service and care from any other hotel. So thank you again, Roger and Jorge and Zen Hotel Palo Alto. I will most certainly stay at Zen again (and make sure you have all the info you need in advance!)

I am currently at the Palo Alto Inn and really happy with the overall experience. The manager could accommodate some additional requests I had, the room is very big and receives almost no noise from the traffic. Cleanliness is great. The rooms are well equipped - fridge, microwave, tea+coffee machine, TV, safe, plenty of USB charger ports. There were some complimentary drinks and sweets as a nice bonus. The location is OK, you have to walk 15-20 minutes along the El Camino in either way to hit places with some choice of place to eat or do groceries from, but that's not terrible. If you are driving anyway, it does not matter. You can also take a bus. --- Martin

First off, I'd like to give a shout-out to the night shift front desk person Tony. He was very courteous and thoughtful in helping me on my arrival day (12 midnight) and assisted with all my needs. Thank you Tony for your efforts! For the hotel in general, it seems the place is understaffed but I believe that is how other hotels operate nowadays post COVID. The location is great and is right in the middle of where I want to be north and south of Bay Area. Many rental car locations nearby so I was able to get to one within 10 mins radius. For the room, I stayed in the king bedroom pool side with patio. The bed was very comfortable and clean. However, the downside was that the connecting room doors were paper thin, and the gap between the door and the floor was more than an inch high, so I could pretty much hear every word the person was saying in the other room. They need to fix that or else guests really don't have any privacy at all. I apologize to the couple in the room next to me because I was on a call at 3am in the morning and didn't realize I had woken them up until they started talking and I knew how bad the sound isolation was. After that, whether it was day or night time, I had to resort to whispering all my conversations because I knew people could hear me in the other rooms.

Parking is very convenient and there are many parking spaces. The surrounding environment of the hotel is good, the rooms are spacious, there is a bar in the lobby on the first floor, and there will be performances. Dining is also special. recommend!

The guy at the front desk of the hotel is Iranian. He has been to China before. He was very enthusiastic to see Chinese people check in. He kept chatting with my husband and asked if we wanted to delay check out. After we checked in, he gave us water and snacks. The hotel was very quiet, but the bedding was not very comfortable. Fortunately, we brought our own.

We had to change hotels due to unexpectly extendeding our stay in Menlo Park. We drove to The Cottages to see the propertly and it was exceptionally clean, well landscaped, quiet and in a safe location. When inquiring about a room for that evening, I mentioned leaving our bags during the 3 hours between checking out from the prior hotel and check in. The person at the desk got the room ready 2.5 hrs early for us so we were able use it right away. In addition, there is complimentary laundry. The machines are full sized and the hotel had a supply of pods for guest use. The breakfast was very good - fresh fruit, chobani yogurts, small honeys, jams etc. This allowed me to eat (have celiac disease, gluten allergy) and my husband enjoyed the fresh spinach egg frittata and we both loved having cappucino (other coffee choices available 24/7). Also, there are several small touches that make this a relaxing, enjoyable stay - small candy dish, fresh water, towels rolled up on sun lounges by pool, fire pit that you can light for 15 minutes to 45 minutes without asking for assistance. We will definitely be returning.

The hotel is great, the rooms are big, but the location is a bit remote. Suitable for couples traveling. All the toiletries in the room are from le labo, the experience is very good. It can be delivered right away if you ask for a microwave in the middle of the night, very good service.

Checked in about 13.30 the young guy at the front desk said our room wouldn’t be ready until 3pm, we was cool with that. About half an hour later he said our rooms was ready. Got our keys went to the room which was right round the back the room was dark dinghy and smelly. Went bk to the front desk and said we was not happy with our room, we would like to change to a room at the front and not the back he said ok but we would have to wait, we was cool with that. Got our second room which was still dark dinghy and smelly and round the back. Went bk to the front desk I said to I noticed WHITE PEOPLE checking in after us getting rooms at the front. Finally got our 3 room which was not much better the dirt on the coat rack was disgusting the TV remote was full of dirt. Hotel like theses should be closed down. DO NOT STAY HERE

This is the best hotel to stay in the whole of South Bay Area including Cupertino, Sunnyvale, Mountain View, Palo Alto and San Jose. I have been so impressed with the service of all the employees and specifically Madison as she not only helped me at the front desk but I saw that she was prompt to answer my questions and provide appropriate response through the Hilton Honors App too. The Hilton brand experience is also amazing at this place and all the amenities are to the point like Parking, Restaurant, Fitness Centre etc.