el PRADO
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1 night
1 room, 2 adults, 0 children
All properties in Palo Alto
el PRADO
No.18 of Instagrammable Hotels in California
520 Cowper Street, Palo Alto, California, 94301, United States
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Amenities
24-hour front desk
All amenities
Property Description
With a stay at el PRADO, you'll be centrally located in Palo Alto, within a 10-minute drive of Stanford University and San Francisco Bay. This family-friendly hotel is 2.1 mi (3.4 km) from Stanford University Medical Center and 12.8 mi (20.5 km) from Levi's Stadium.
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9.2/10
Really comfortable
All 94 reviews
Surroundings
Airport: Palo Alto Airport
(5.2 km)
Airport: Moffett Federal Airfield
(13.2 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

8
Deluxe Queen Room
1 Queen bed
Has window
Non-smoking
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7
Deluxe Queen Queen
2 Queen bed
Has window
Non-smoking
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7
Deluxe King Suite With Balcony
1 King bed
Has window
Non-smoking
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5
Courtyard Deluxe Fireplace King With Balcony
1 King bed
Has window
Non-smoking
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8
Deluxe King Room
1 King bed
Has window
Non-smoking
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Guest Reviews
9.2/10
Great
94 reviews

- Cleanliness9.3
- Amenities9.3
- Location9.3
- Service8.7
Average for similar properties in Palo Alto

AI Summary
Located in downtown Palo Alto, close to amenities and dining. Well-equipped, clean rooms praised for comfort and quietness. High praise for service and staff.

Anonymous User
September 28, 2024
喜歡環境,超時被收費了但沒提前告知我
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snow
October 14, 2023
Really comfortable
Original TextTranslation provided by Google

S@2022
October 5, 2023
Excellent location.

Guest User
July 13, 2025

Lovely room, homey but spacious. The small desk was helpful. Pillows are comfy. Staff are very friendly and attentive. NY Times and WSJ await you with coffee on your floor, so you can pad out to the hallway, grab a morning coffee and paper in the morning, and sit on your porch to enjoy.

Guest User
July 1, 2025

I stayed at El Prado for an academic meeting at Stanford last October. The hotel infrastructure is clearly well-invested. The rooms are clean, comfortable, and have the feel of a high-end establishment. Breakfast and other meals are served in-room only (although there’s a restaurant nearby), and the food and drinks is of high quality—delivered quickly and efficiently. That being said, the overall vibe of the hotel feels extremely impersonal. I don't think there was a single request or question I addressed to the staff that was met with a positive or helpful response. Everyone was polite, but no one smiled, followed up, or made any effort to assist with the information or support I needed. Everything at the hotel comes with an additional (expensive) charge. There’s supposedly a coffee and tea station in the hallway, but it’s packed up under strict operating hours—I never managed to use it even once. Perhaps the typical clientele are high-income travelers in Silicon Valley who don’t mind this kind of service, but I couldn’t shake the feeling that I simply wasn’t welcome. The location is also not the best for access to Stanford, but on the other hand it is right in the center of Palo Alto. Overall, I’d say this is a well-run hotel with solid infrastructure, with nice design, but is overpriced. They really need to rethink the guest experience and invest more in customer service—it’s not enough to look high-end; guests should also feel genuinely welcomed.

Marcia E.
April 17, 2025

Beautifully restored hotel, very charming. Staff were gracious and attentive. Lovely room decor.

Terry
March 30, 2025

Two night visit
Two night visit to see friends and family in Palo Alto area and a few doctor’s appointments at Stanford Byers.

Paul
March 23, 2025

Convenient for my purpose
Services & Amenities
Most Popular Amenities
24-hour front desk
More Amenities
Front Desk Services
24-hour front desk
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
If you plan to arrive after 00:00 in the morning on the day following your check-in date, contact the property in advance
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
Age | Fee |
---|---|
Children 2 years old and under | Extra crib: Free |
Breakfast
TypeFull English/Irish
StyleA la carte
Age | Fee |
---|---|
Children 17 years old and under | Contact property |
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: US$50.00 (approx. PHP 2,908.74) per pet per stay
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 2021
- Number of Rooms: 44
With a stay at el PRADO, you'll be centrally located in Palo Alto, within a 10-minute drive of Stanford University and San Francisco Bay. This family-friendly hotel is 2.1 mi (3.4 km) from Stanford University Medical Center and 12.8 mi (20.5 km) from Levi's Stadium.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy Italian cuisine at Il Fornaio, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Palo Alto? This hotel has 7000 square feet (650 square meters) of space consisting of conference space and meeting rooms. Extended parking is available onsite.
Make yourself at home in one of the 62 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Enjoy Italian cuisine at Il Fornaio, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Palo Alto? This hotel has 7000 square feet (650 square meters) of space consisting of conference space and meeting rooms. Extended parking is available onsite.
Make yourself at home in one of the 62 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Frequently Asked Questions
What is the cancellation policy for el PRADO?
The cancellation policy for el PRADO varies depending on the type of room and booking conditions.What is the cancellation policy for el PRADO?
What are the check-in and check-out times at el PRADO?
Standard check-in time at el PRADO is 16:00 and check-out time is 11:00.What are the check-in and check-out times at el PRADO?
Does el PRADO provide breakfast?
Yes, Breakfast is offered at el PRADO. Breakfast option(s): Full English/Irish. Does el PRADO provide breakfast?
Can I bring my pet inside the el PRADO?
Pets are allowed on request at el PRADO. Charges may be applicable.Can I bring my pet inside the el PRADO?
How far is the el PRADO from the closest airport?
The closest airport is Palo Alto Airport, and it is about 11 mins from hotel by car (5.2 km).How far is the el PRADO from the closest airport?
Is airport shuttle service offered by el PRADO ?
No, the el PRADO doesn't offer airport transfer services.Is airport shuttle service offered by el PRADO ?
About This Property
Nearest Airport | Mountain View |
---|---|
Distance to Airport | 13.23KM |
Distance to Train Station | 0.97KM |
Average Price From | PHP38907 |
Hotel Star Rating | 4 |